Knowledge Management Essays (Examples)
Study Document
Artificial Intelligence In Public Administration
...Knowledge management New Technology That Can Improve the Veteran Benefits Administration Performance And Improve Efficiency
Introduction
The use of artificial intelligence (AI) in public administration is a concept that is growing around the world. As Dhasarathy, Jain and Khan (2019) show, AI can help governments to solve complex public-sector issues in more effective and efficient ways. This paper will describe AI technology, the goals of its usage, challenges faced with its implementation, how it impacts the organizational culture, and the pros and cons of adopting AI methods in public administration.
Summary of the Technology
AI is a technology that essentially allows the machine to learn how to address new problems based on the information collected and analyzed by algorithms over time. AI can be used to help public administrators make decisions and improve their performance. Some examples of the ways in which AI can be used include sorting through infrastructure data to……
References
References
Dhasarathy, A., Jain, S. & Khan, N. (2019). When governments turn to AI: Algorithms, trade-offs, and trust. Public Sector Practice, January.
Study Document
Healthcare Provider Shortage
...Knowledge management Executive Summary
The healthcare sector in the United States is facing shortage of healthcare providers, particularly in rural settings. One of the most affected areas in the country is rural Maryland, especially Allegany County, which has been selected as the location for this project. The proposed plan seeks to help lessen the shortage of healthcare providers in the county using MedChi, an organization that provides public health resources in Maryland. MedChi could help address the problem through promoting adoption of technologies like telemedicine and expansion of the scope of practice of non-physician providers. To realize this objective, the organization needs to establish partnerships with relevant stakeholders within and outside the county’s health sector including policymakers. These partnerships should focus on identifying necessary resources for implementation of the proposed solution.
Provider Shortage Proposal
Shortage of providers in healthcare is a major issue facing this industry at a time when patient populations……
References
References
Antonelli, A.F. (2019, May 14). Does America Have a Physician Shortage – or Are Our Doctors ‘Just Bad at Managing Time’? Retrieved August 5, 2019, https://www.advisory.com/daily-briefing/2019/05/14/physician-shortage
Daly, R. (2018, May 22). Healthcare Workforce Shortage Worsening: Senators. Retrieved August 5, 2019, from https://www.hfma.org/topics/news/2018/05/60811.html
Desmon, S. (2019, March 1). Doctors in Short Supply in Rural Maryland. Baltimore Sun. Retrieved August 5, 2019, from https://www.baltimoresun.com/bal-id.rural01mar01-story.html
Heath, S. (2019, July 11). What Clinician Recruitment Tactics Say About the Physician Shortage. Retrieved August 5, 2019, from https://patientengagementhit.com/news/what-clinician-recruitment-tactics-say-about-the-physician-shortage
Merritt Hawkins. (2019). 2019 Review of Physician and Advanced Practitioner Recruiting Incentives. Retrieved August 5, 2019, from https://www.merritthawkins.com/uploadedFiles/merritthawkins_2019_incentivereview.pdf
Western Maryland Health System and Allegany County Health Department. (2011, November). Allegany County Community Health Needs Assessment. Retrieved August 5, 2019, from http://www.alleganyhealthplanningcoalition.com/pdf/ACHD%20Community%20Health%20Needs%20Assessment.pdf
Wolford, H.B. (2018, May 28). Allegany County Sees Shortage of Health Care Workers. Time News. Retrieved August 5, 2019, from https://www.times-news.com/news/local_news/allegany-county-sees-shortage-of-health-care-workers/article_28b1030d-4403-5d84-aa26-fe17d61b8561.html
Study Document
Program Logic Model
… communication, leadership, and personal motivation, as well as on “developing skills related to college and career readiness, personal responsibility, public speaking, professionalism, time management, and reliability” (Parekh et al., 2018, p. 3). By emphasizing these critical skill sets and qualities, the educators gave the teens concepts to … personal stories from young mothers as well as important health information from a health care professional. Thus, this approach coupled relatable stories with knowledge and authority.
3) Describe at least three assumptions that inform the program’s design.
Three assumptions that inform the program’s design were: 1) Peer … 1) Peer educators have similar experiences to youth and can draw on these experiences to facilitate learning; 2) Health educators can provide useful knowledge that teens need to know in order to reduce their exposure to risky sexual behavior; and 3) Teens will be receptive both to ……
References
References
Bandura, A. (2018). Toward a psychology of human agency: Pathways and reflections. Perspectives on Psychological Science, 13(2), 130-136.
Bickel, R., Weaver, S., Williams, T., & Lange, L. (1997). Opportunity, community, and teen pregnancy in an Appalachian state. The Journal of Educational Research, 90(3), 175-181.
Chapin, J. (2001). It won't happen to me: The role of optimistic bias in African American teens' risky sexual practices. Howard Journal of Communication, 12(1), 49-59.
Damon, W. (1984). Peer education: The untapped potential. Journal of applied developmental psychology, 5(4), 331-343.
Kerpelman, J. L., McElwain, A. D., Pittman, J. F., & Adler-Baeder, F. M. (2016). Engagement in risky sexual behavior: Adolescents’ perceptions of self and the parent–child relationship matter. Youth & Society, 48(1), 101-125.
Sciolla, A., Ziajko, L. A., & Salguero, M. L. (2010). Sexual health competence of international medical graduate psychiatric residents in the United States. Academic Psychiatry, 34(5), 361-368.
Stakic, S., Zielony, R., Bodiroza, A., & Kimzeke, G. (2003). Peer education within a frame of theories and models of behaviour change. Entre Nous: The European Magazine for Sexual and Reproductive Health, 56, 4-6.
Walsh-Buhi, E. R., Marhefka, S. L., Wang, W., Debate, R., Perrin, K., Singleton, A., ... & Ziemba, R. (2016). The impact of the Teen Outreach Program on sexual intentions and behaviors. Journal of Adolescent Health, 59(3), 283-290.
Study Document
Keller Williams Realty
...Knowledge management
Organizational Issues and Solutions: Keller Williams in Ft. Mitchell
Description of the Organization and the Issue to Resolve
The company selected for this study is a Keller Williams Realty in Ft. Mitchell, KY. The international real estate brokerage firm was founded in 1983 by Gary Keller and Joe Williams is headquartered in Austin, TX, and has served the communities all over the U.S. for more than 40 years. KW is known among real estate agents as offering the best rates when it comes to commissions and the best training through their IGNITE and BOLD programs (Larcker & Tayan, 2015). KW Ft. Mitchell is known for its customer service which has allowed the firm to remain competitive with larger brokerages like HUFF in the area, as home buyers know they are getting agents who will work hard for them and help them to make a sale.
The organizational issue the company……
References
References
Chang, S. C., & Lee, M. S. (2007). A study on relationship among leadership, organizational culture, the operation of learning organization and employees' job satisfaction. The learning organization, 14(2), 155-185.
Gerhart, B., & Fang, M. (2015). Pay, intrinsic motivation, extrinsic motivation, performance, and creativity in the workplace: Revisiting long-held beliefs. Annual Review of Organizational Psychology and Organizational Behavior, 2, 489-521
Larcker, D. & Tayan, B. (2015). How important is culture? An inside look at Keller Williams Realty. Rock Center for Corporate Governance at Stanford University Closer Look Series: Topics, Issues and Controversies in Corporate Governance No. CGRP-48. Social Science Research Network.
Meyer, C. B., & Stensaker, I. G. (2006). Developing capacity for change. Journal of Change Management, 6(2), 217–231.
Orpen, C. (1997). The effects of formal mentoring on employee work motivation, organizational commitment and job performance. The Learning Organization, 4(2), 53-60.
Study Document
Reflected Best Self Report RBS
… cognitive conceptualization of the characteristics or qualities that he or she displays when they are at their best. Roberts, et al. (2005) add knowledge of how others perceive us to the concept of the reflected best self. This definition of the reflected best self is similar to ……
References
References
Cooley, C.H. (1902). Human nature and the social order. New York: Scribners.
Drucker, P.F. (1999). Managing oneself. Harvard Business Review. 83(1), 100-10.
Northouse, P. (2018). Leadership: Theory and practice (8th ed.). Melbourne. SAGE Publications.
Oysermann, D., Bybee, D., & Terry, K. (2006). Possible selves and academic outcomes: How and when possible selves impel action. Journal of Personality and Social Psychology, 91, 188-204.
Roberts, L., Dutton, J., Spreitzer, G., Heaphy, E., & Quinn, R. (2005). Composing the reflected best-self portrait: Building pathways for becoming extraordinary in work organizations. Academy of Management Review, 30(4), 712-736.
Tice, D.M. & Wallace, H. 2003. The reflected self: Creating yourself as (you think) others see you. In M. R. Leary and J. P. Tangney (Eds.), Handbook of self and identity: 91-105. New York: The Guilford Press.
Study Document
Psychology And The Role Of Ethics
… important to follow ethical norms, particularly in research, for several reasons. First, ethical norms support the objectives of the research, which include truth, knowledge, and prevention of error. For instance, ethical standards in research prohibit the misrepresentation, falsification, or fabrication of research data and, therefore, promote truth … expected not to cause any harm, e.g., when they are conducting archival research, using anonymous questionnaires, or studying routine educational practices or classroom management techniques (Smith, 2003).
Understanding the History of Ethics in the Field of Psychology
In history, many cases of unethical medical and psychological research ……
References
References
Hardicre, J. (2014). An overview of research ethics and learning from the past. British Journal of Nursing, 23(9), 483-486.
Kjellström, S., Ross, S. N., & Fridlund, B. (2010). Research ethics in dissertations: ethical issues and complexity of reasoning. Journal of medical ethics, 36(7), 425-430.
Simelane-Mnisi, S. (2018). Role and importance of ethics in research. Ensuring research integrity and the ethical management of data (pp. 1-13). IGI Global.
Smith, D. (2003). Five principles for research ethics. Monitor on Psychology, 34(1), 56.
Resnik, D. B. (2015). What is ethics in research & why is it important? Retrieved May 26, 2020, from https://www.niehs.nih.gov/research/resources/bioethics/whatis/index.cfm
Walsh, R. T. (2015). Introduction to ethics in psychology: Historical and philosophical grounding. Journal of Theoretical and Philosophical Psychology, 35(2), 69.
Study Document
The Practice Of American Public Policymaking
… are covered in the following chapters. Implementation is especially important because it refers to the process of monitoring and evaluating policy. Policy and management should be part and parcel, according to the authors as “there is no policy without implementation” and there is no awareness of the … and history, and the chapter starts with a discussion of policy from the standpoint of Machiavelli, who stated that policy was about using knowledge to inform statecraft and further the ends of the state. This is an important point because it should be noted that the idea ……
References
References
Briggs, S., & Helms, L. B. (2015). The practice of American public policymaking. New York: Routlege Taylor & Francis Group.
DeLeon, P., & DeLeon, L. (2002). What ever happened to policy implementation? An alternative approach. Journal of public administration research and theory, 12(4), 467-492.
Mizaur, D. G. (1993). Quality government is government of the people, by the people, for the people. Public Productivity & Management Review, 371-377.
Study Document
Counterintelligence
… strong understanding of how to identify and deter insider threats. According to its strategy, “the most effective safeguard against insider threats is a knowledge, trusted workforce which is confident that their privacy and civil liberties are respected.”[footnoteRef:2] Making sure that its employees are trustworthy and invested is … and ONCIX plans to use automated records checkers to help identify applicable counterintelligence information that would assist in identifying an insider threat.[footnoteRef:4] Risk management is also part of its strategy: insider threat methods are meant to include counterintelligence equities within a risk-based framework for detection purposes. [4: … requires a very robust human resources department in the office, one that is trained to vet incoming agents and employees and has extensive knowledge of the counterintelligence field, what factors to identify as potential triggers, and how to go about collecting a pool of potential hires. That ……
References
Bibliography
Counter intelligence for National Security, CIA, 1993. https://www.cia.gov/library/center-for-the-study-of-intelligence/kent-csi/vol2no4/html/v02i4a10p_0001.htm
Johnston, David and James Risen, “U.S.had evidence of espionage,” New York Times, 2001. https://www.nytimes.com/2001/02/23/us/us-had-evidence-of-espionage-but-fbi-failed-to-inspect-itself.html
National Counterintelligence Strategy of the United States of America 2016 (Strategy). https://www.dni.gov/files/NCSC/documents/Regulations/National_CI_Strategy_2016.pdf
Prunckun, Hank. 2012. Counterintelligence Theory and Practice, Lanham: Rowman&Littlefield Publishers Inc. Read the following: Chapters 8 to 14, pages 131 to 217. Appendices A to D, pages 219 to 231.
Richelson, Jeffrey. 2007. “The Pentagon’s Counterspies: The Counterintelligence Field Activity (CIFA).” (September 17). National Security Archive. Accessed January 19, 2017. http://nsarchive.gwu.edu/NSAEBB/NSAEBB230/ .
Van Cleave, Michelle. “Strategic Counterintelligence: What Is It and What Should We Do About It ?” 2007. CIA Center for the Study of Intelligence. https://www.cia.gov/library/center-for-the-study-of-intelligence/csi-publications/csi-studies/studies/vol51no2/strategic-counterintelligence.html
Study Document
Wells Fargo Collateral Protection Insurance Scandal
… the client, and in return it should expect a fair recompense. When the firm tries to take advantage of its clients’ lack of knowledge about legal jargon, it is failing to do its duty to the client—and that is what……
References
References
Forsyth, D. R., & O’Boyle Jr, E. H. (2011). Rules, standards, and ethics: Relativism predicts cross-national differences in the codification of moral standards. International Business Review, 20(3), 353-361.
Goodpaster, K. (1983). Ethical frameworks for management. HBS.
Horowitz, D. (2011, May). We need a \\\\\\"moral operating system\\\\\\" Retrieved from https://www.ted.com/talks/damon_horowitz (Links to an external site.)
Top Class Actions. (2019). The settlement is closed. Retrieved from https://topclassactions.com/lawsuit-settlements/closed-settlements/917069-wells-fargo-auto-loan-insurance-class-action-settlement/
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