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Privacy Policy

Last Updated Jan 10, 2020

Welcome to Study Spark!  We value our users’ privacy and know that most people have concerns about how their personal information and other data is being collected and used by the websites that they visit.  Therefore, we want to make sure you have access to our privacy policy, so that you can understand what type of information we collect, how we collect it, how we use it, with whom we might share it, and for what purposes we might use it and share it.

I.  Introduction

In this Privacy Policy, you will find information about how Study Spark (we, us, our) gathers information from our users.  This Privacy Policy covers our mobile apps as well as our websites, as well as communications between you and Study Park, and we will refer to them interchangeably throughout this Privacy Policy.  In the Privacy Policy, you will find out information about how and why we collect your information, how we keep it safe, and when and why we disclose it.  The Privacy Policy covers all of your private information and data, regardless of how we have collected it. 

Our Privacy Policy only governs how we treat your private information.  In those instances, when we share your information with other people, or when you leave our website to visit a third party, we do not have control over how those other websites use your personal information.  That is why we are careful with how we share any of your personal information, and we urge you to be cautious as well. 

II.  Children’s Online Privacy Protection Act.

The Children’s Online Privacy Protection Act (COPPA) requires that any online service provider that collects information that could be used to personally identify a user obtain parental consent before collecting information from children under the age of 13.   As a result, we have adopted a policy of not extending our services to children under the age of 13, even with parental consent.  Instead, if a child under the age of 13 wants access to our goods and services, a parent may sign up instead.  If we discover that a child has accessed our site, we will terminate their account and delete their information as soon as possible.  You can contact us at [email protected] if you are a parent or guardian who believes that a child under 13 has signed up for our services, to that we can take appropriate actions to identify the account and delete that child’s personal information.   

III.  Why We Collect Your Information

There are a number of reasons that we collect your personal information, all related to normal business usage.  We need personal information to identify users and maintain accounts, which allow us to provide you with the goods, products, and services available through our website.  We need contact information to provide notices to you about our website, including updates about your subscriptions and/or memberships.  We may contact you in order to inform you about new products or services, including advertising and promotions, for our website and for our partners’ goods and services.   We also use personal information to help make our site more user-friendly for our users, by focusing on customer demographics and personal information. 

IV.  Types of Information that We Collect

The information that we can collect can be divided into two different broad categories: personal information and device information.  It is important to understand that, even if you do not choose to register for services or open an account with Study Spark, just by visiting the website and accessing any of our services, we can receive private information from your devices. 

When you access our site, we may collect various types of personal information from the technical devices (computers, tablets, cell phones, mobile devices, etc.) that you use to access our site.  Examples of the types of information that we may receive when you connect with us include, but are not limited to: the type of operating system you are using; the type of browser you are using; how you are connected to the internet; the type of device you are using; your Internet Service Provider (ISP); the type of device you are using; your GPS location; your wireless carrier; your Internet Protocol (IP) address; referring pages; exiting page; landing pages; domain pages; pages that you viewed; date and time stamp information; and how you interacted with the pages on the website.

The type of personal information that we may collect includes: your name; your age; your user name; your password; your educational information; your email address; your address or postal code; your telephone number; and your address.  Other information about you that we collect includes information about how you interact with our site, including your preferences and how you respond to advertisements and other marketing; information related to your transactions including your purchase history; information that you may give us when communicating with us; and other information specifically related to your use of the site. 

Another important type of information that we collect is financial information.  We collect information that includes your credit card number, expiration date, and the security code on your credit card number. 

The final type of personal private information that we collect is data that users choose to upload on the site.  This information becomes available for public view once you have posted it.  We will not attach it to your identifying information, but we do not screen submissions for private data.  Therefore, you should thoroughly check through your submissions and scrub them of any of your private information before posting them on our website. 

V.  Third Party Information

In addition to collecting information from our users, we may also collect information from third parties.  If you connect with us via social media or social networking sites, we may have access to information that you provided to those sites.  What information we receive may be determined by your privacy settings at these third party sites.  If you want to limit the information that we can receive about third parties, you may need to adjust your privacy settings with these third party providers.

We also collect data from other third parties, including our advertising affiliates, business partners, and organizations that we use to help run our business like data processers, payment processors, consumer reporting agencies, and identity verification services. 

VI.  Data Sharing

While we will protect your private information, there are times that sharing your personal information is necessary for us in order to run our business.  We may share your information with: our business partners; our affiliates; our subsidiaries; some educational institutions; some social media organizations; the service providers we use to run our business like website hosting services and data analytics providers; third-party advertising and marketing affiliates; and marketing data resellers.

In addition, there are some times outside of our normal course of business where we may be required to share your personal information.  We may share your information: to cooperate with law enforcement requests; to comply with court orders; to comply with laws, rules, or regulations; to comply with regulatory agencies; to enforce our Terms of Service; to enforce billings and collection; and if we feel like that disclosure is necessary to protect our business interests, reputation, employees, contractors, and customers. 

VII.  Cookies and Other Tracking Technology

We use cookies to identify our users. Cookies are pieces of text can be stored on your hard disk, which our website then retrieves at a later point.  They are one of the ways that we can use to collect personal information.  You can choose not to allow your browser to accept cookies, but doing so may impede the proper operation of our website. 

In addition to cookies, we may use pixel tags, web beacons, or clear gifs to monitor your movements through our site.  These are used to send notices to us or our affiliates when you access certain content, which generally helps us with our marketing, advertising, and promotion activities.

In addition to our cookies and web beacons, you may be tracked by our third-party advertisers and affiliates.  If you click on their advertisements, you may be tracked by their technology; to find out more, you need to contact those companies.

VIII.  Limiting the Sharing of Your Personal Information

While it is necessary for use to access some of your personal information in order to run our website, there are options you can choose to limit the collection and sharing of your data.  First, you can choose not to set up an account, but you will not have full access to our goods, services, and products unless you set up an account. Second, you can choose how you communicate with us, including opting out of emails and third-party marketing.  If you have already opted-in to marketing, you can always unsubscribe by sending a request to [email protected].  If we have already shared your information with one of our affiliates, you will need to contact them, as well. 

You can opt out of us sharing your personal information with third-parties by contacting us at [email protected].

The most important thing you can do to protect your personal information is to make sure that you keep your account login and password secret.  If you allow someone else to access your account, then that person can access your personal information.  If you are using a shared computer, you will want to disable the remember me function on our website.  While this function makes it easier to sign into the site, it also makes it easier to access to personal information. 

IX.  Global Information Sharing

As a global company, it is possible that we may share your personal information outside of the United States.  In those instances, privacy may be governed by international laws, as well as the laws of the countries where we share the information.

Residents of the European Union (EU), United Kingdom, Norway, Iceland, and Lichtenstein may have additional rights under the EU General Data Protection Regulation.  The collection of personal information satisfies several legitimate business interests including: billing, delivery of goods and services, analytics, and targeting information to users, among others.   While you are not required by statute to provide personal data to our website, it may be a contractual obligation of you accessing many of our services.  Failure to provide personal data may result in you getting incomplete access to our site.

X.  California-Specific Information

In the state of California, residents have the right to request information about how we share personal information with third parties when those parties use them in direct marketing, including: the categories of information that we disclose; the business we share information with including names and address; the nature of the business; and whether our website works with the Do Not Track functions included in browsers.  You can send us a message at [email protected] to request this information.

XI.  Storage of Personal Information

Stored personal information presents the biggest risk for data breaches, and, for that reason, we limit the amount of time we store your personal data to periods of time necessary to conclude our business and comply to applicable laws governing storage.  Generally, this means that we will have your personal information stored for at least the lifetime of your account and the time it takes to conclude all account-related business after you have terminated your account. 

XII. Your Rights

You have some rights that can help you manage the collection and storage of your personal information.  First, you have the right to access the personal information belonging to you that we have stored.  If there are errors, you have the right to request corrections and have us comply with those requests, when we are permitted to do so.  You can ask us to delete your personal information when doing so is permitted by law.  You can withdraw consent, even if you have already granted it.  You can object to us processing your personal information or request that we limit how we process that information, and we will comply, though it may impact your ability to use our services or access our goods and products. 

XIII.  Privacy Policy Updates

We may update this privacy policy from time-to-time.  In addition to notifying you via email or your account message system about any changes to our Privacy Policy, we will also put all updates and revisions on our website.  You can see the date of the last update at the top of our Privacy Policy page. 

XIV. Contact Information

If you have any questions about our Privacy Policy, you can contact us at

Study Spark LLC.
37 N. Orange Ave.
Suite 500
Orlando FL 32801
[email protected]
(407) 584-9944
(800) 680-4275

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