Social Factors Essays (Examples)
Study Document
Customer Service In The Telecoms Industry
… on customer loyalty in Korean mobile telecommunication services.” The researchers found that customer satisfaction played the most significant part in determining customer loyalty. factors that had a significant impact on customer satisfaction were call quality, value-added services, and customer support. Service quality and customer services determined customer … can compete in terms of service quality customers have more options and are more likely to base their customer loyalty decisions on service factors since there are no major obstacles to switching services. In a country where options are limited like in Ghana, service may be poor … defined customer service more precisely than others and other studies focused on extra variables to show that they could also be considered as factors in a decision to switch to a different provider—such as cost (price of service) and whether or not there were additional options. The ……
References
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International journal of academic research in business and social sciences, 1(3), 232. Retrieved from http://hrmars.com/admin/pics/381.pdf
Boohene, R., & Agyapong, G. K. (2011). Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana). International Business Research, 4(1), 229-240. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.662.3208&rep=rep1&type=pdf
Chu, P. Y., Lee, G. Y., & Chao, Y. (2012). Service quality, customer satisfaction, customer trust, and loyalty in an e-banking context. Social Behavior and Personality: an international journal, 40(8), 1271-1283.
Lai, F., Griffin, M., & Babin, B. J. (2009). How quality, value, image, and satisfaction create loyalty at a Chinese telecom. Journal of business research, 62(10), 980-986. Retrieved from shorturl.at/BMTY7
Lee, H. S. (2013). Major moderators influencing the relationships of service quality, customer satisfaction and customer loyalty. Asian Social Science, 9(2), 1. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.428.6730&rep=rep1&type=pdf
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
Khatibi, A. A., Ismail, H., & Thyagarajan, V. (2002). What drives customer loyalty: An analysis from the telecommunications industry. Journal of Targeting, Measurement and Analysis for Marketing, 11(1), 34-44. Retrieved from https://link.springer.com/content/pdf/10.1057/palgrave.jt.5740065.pdf
Kim, M. K., Park, M. C., & Jeong, D. H. (2004). The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services. Telecommunications policy, 28(2), 145-159. Retrieved from shorturl.at/imDEX
Study Document
Victims Of Homelessness
Homelessness is an issue that has persisted in the United States because of the ever-changing demographic factors and economic circumstances. The composition and size of the homeless population in the country continues to change due to these varying factors. Over the past decade, homelessness has attracted public attention given the dramatic increase in the number and composition of victims. While numerous efforts … major problem for policymakers and the public. An important element in dealing with the problem of homelessness is understanding victimization and its contributing factors. Through understanding victimization, policymakers and other stakeholders will develop suitable policies and approaches to address homelessness. This paper explores street crime victimization of … al., 2016). Therefore, addressing the plight of homeless people is a major public policy issue, particularly in the field of criminal justice and social work. Policymakers and other relevant stakeholders are faced with the need to develop suitable policies……
References
References
Bachega, H. (2018, October 8). Homeless in US: A Deepening Crisis on the Streets of America. BBC. Retrieved November 22, 2019, from https://www.bbc.co.uk/news/world-us-canada-45442596
Bendix, A. (2019, November 18). The 9 States with the Worst Homelessness Crises Reveal How Bad the Housing Crunch Has Gotten in US Cities. Business Insider. Retrieved November 22, 2019, https://www.businessinsider.com/photos-homelessness-states-worst-crises-2018-11?IR=T
Ellsworth, J.T. (2018, December 3). Street Crime Victimization Among Homeless Adults: A Review of the Literature. Victims & Offenders: An International Journal of Evidence-based Research, Policy and Practice, 14(1), 96-118.
Family & Youth Services Bureau. (2016, June 24). Domestic Violence and Homelessness: Statistics (2016). Retrieved from U.S. Department of Health and Human Services website: https://www.acf.hhs.gov/fysb/resource/dv-homelessness-stats-2016
Norris, S. (2019, September 9). Women Fleeing Abuse Are Being ‘re-traumatized’ by the Housing System. City Metric. Retrieved November 22, 2019, from https://www.citymetric.com/politics/women-fleeing-abuse-are-being-re-traumatised-housing-system-4769
Stanley, J.L., Jansson, A.V., Akinyemi, A.A. & Mitchell, C.S. (2016, November). Characteristics of Violent Deaths Among Homeless People in Maryland, 2003-2011. American Journal of Preventive Medicine, 51(5), S260-S266.
Turner, M.M., Funge, S.P. & Gabbard, W.J. (2018). Victimization of the Homeless: Perceptions, Policies, and Implications for Social Work Practice. Journal of Social Work in the Global Community, 3(1), 1-12.
Tyler, K.A. & Beal, M.R. (2010). The High-risk Environment of Homeless Young Adults: Consequences for Physical and Sexual Victimization. Violence and Victims, 25(1), 101-115.
Study Document
Physical And Mental Disabilities In The Workplace
… analyzing the critical issues of diversity in today’s world through the lenses of history, the humanities, the natural and applied sciences, and the social sciences, one can see how the feedback loop within society is created. This paper explores the issue of physical and mental disabilities in … marginalized populations in the country. However, as the focus of the humanities has shifted towards promulgating a view oriented towards greater equitability and social justice, the plight of the disabled has come more and more into the light. Thanks to the natural and applied sciences, tools have … and applied sciences, tools have become available that allow people with a variety of disabilities to be more fully integrated into workplaces. The social sciences have shown, too, that by allowing for a more fully diverse workplace and promoting inclusivity with respect to the disabled, a better … culture and national culture overall……
References
References
Baruch, Y. (2000). Teleworking: benefits and pitfalls as perceived by professionals and managers. New technology, work and employment, 15(1), 34-49.
Bortz, D. (2018). Can Blind Hiring Improve Workplace Diversity? Retrieved from https://www.shrm.org/hr-today/news/hr-magazine/0418/pages/can-blind-hiring-improve-workplace-diversity.aspx
Center for Disability Rights. (2019). Ableism. Retrieved from http://cdrnys.org/blog/uncategorized/ableism/
Corrigan, P. W. (2016). Lessons learned from unintended consequences about erasing the stigma of mental illness. World Psychiatry, 15(1), 67-73.
Fabian, R. (2019). New Marvel Film \\\\\\\\\\\\'The Eternals\\\\\\\\\\\\' Will Feature First Deaf Superhero. Retrieved from https://finance.yahoo.com/news/marvel-film-eternals-feature-first-211402332.html
Faurer, J., Rogers-Brodersen, A., & Bailie, P. (2014). Managing the re-employment of military veterans through the Transition Assistance Program (TAP). Journal of Business & Economics Research (Online), 12(1), 55.
Guruge, S., Wang, A. Z. Y., Jayasuriya-Illesinghe, V., & Sidani, S. (2017). Knowing so much, yet knowing so little: a scoping review of interventions that address the stigma of mental illness in the Canadian context. Psychology, Health & Medicine, 22(5), 507-523.
Marquis, J.P., Lim, N., Kavanagh, J., Harrell, M.C. & Scott, L.M. (2007). Managing Diversity in Corporate America: An Exploratory Analysis. Pittsburgh, PA: Rand Corporation.
Study Document
Holistic Care And Nursing How To Care For The Whole Person
… to stop and consider how one’s own philosophy of nursing aligns with one’s view of the nursing metaparadigm. This paper will identify the factors that have influenced my development of my personal nursing philosophy. It will also discuss my thoughts regarding the nursing metaparadigm. Finally, it will … also discuss my thoughts regarding the nursing metaparadigm. Finally, it will examine the nursing theory that is most compatible with my personal philosophy.
factors Influencing the Development of My Personal Nursing Philosophy
factors that have influenced the development of my personal nursing philosophy are 1) my education, and 2) my own experience and understanding of nursing. … room, you could just feel it—everyone would light up and feel happier that this person was here. That is one of the biggest factors that has influenced my personal nursing philosophy because it is that type of nurse that I would like to be.……
References
References
Erickson, H. L. (2007). Philosophy and theory of holism. Nursing Clinics of North America, 42(2), 139-163.
Faust C. (2002). Orlando's deliberative nursing process theory: a practice application in an extended care facility. Journal of Gerontology Nursing, 28(7), 14-8.
Frank, L., Engelke, P., & Schmid, T. (2003). Health and community design: The impact of the built environment on physical activity. Island Press.
McCormack, L., Thomas, V., Lewis, M. A., & Rudd, R. (2017). Improving low health literacy and patient engagement: a social ecological approach. Patient education and counseling, 100(1), 8-13.
Rajabpour, S., & Rayyani, M. (2019). The relationship between Iranian patients’ perception of holistic care and satisfaction with nursing care. BMC nursing, 18(1), 1-7.
Study Document
Gender And Veterans Differences In Access To Mental Health Care Services
… etc. The intensity of trauma might increase if the diagnosis is not done on time and may lead to family problems like divorce, social dysfunction, substance abuse, difficulties in future employment, legal complications, and, most of all, physical health troubles.
Recently, women's inclusion in almost all areas … on those who are not, regardless of gender.
Signs when Medical Intervention for V.A. Health Care is Needed
Post-deployment health care includes numerous factors that provide the basis for veteran mental health care intervention. In a current research study, it had been established that mainly military men, … likely to use alcohol and qualified strongly for V.A. services. This study is similar to the selected topic here since it provides the factors which are paid attention to for studying the need for V.A. services for veterans.
More Military Inclusion of Women and More Service Utilization
… alcohol. Moreover, there is increased……
References
References
Adams, R.E., Urosevich, T.G., Hoffman, S.N., Kirchner, H.L., Figley, C.R., Withey, C.A., Boscarino, J.J., Dugan, R.J. & Boscarino, J.A. (2019). Social and psychological risk and protective factors for veteran well-being: The role of veteran identity and its implications for intervention. Military Behavioral Health, 7(3), 304-314. https://doi.org/10.1080/21635781.2019.1580642
Allore, H.G., Ning, Y., Brandt, C.A., & Goulet, J.L. (2013). Accounting for the hierarchical structure in veterans’ health administration data: Differences in healthcare utilization between men and women veterans. International Journal of Statistics in Medical Research, 2(2), 94-103. DOI: 10.6000/1929-6029.2013.02.02.03
Brooks, C. & Chopik, W. (2010, June 17). Research finds deployment affects mental health of veterans differently. Michigan State University. https://msutoday.msu.edu/news/2020/research-finds-deployment-affects-mental-health-of-veterans-differently/
Duggal, M., Goulet, J.L., Womack, J., Gordon, K., Mattocks, K., Haskell, S.G., Justice, A.C. & Brandt, C.A. (2010). Comparison of outpatient health care utilization among returning women and men veterans from Afghanistan and Iraq. BMS Health Services Research, 10 (175). https://doi.org/10.1186/1472-6963-10-175
Harpaz-Rotem, I. & Rosenheck, R.A. (2011). Serving those who served: Retention of newly returning veterans from Iraq and Afghanistan in mental health treatment. Psychiatric Services, 62(1), 22-27. DOI: 10.1176/ps.62.1.pss6201_0022.
Haskel, S.G., Brandt, C.A., Krebs, E.E., Skanderson, M., Kerns, R.D., & Goulet, J.L. (2009). Pain among veterans of operations enduring freedom and Iraqi freedom: Do women and men differ? Pain Medicine, 10(7), 1167-1173. https://doi.org/10.1111/j.1526- 4637.2009.00714.x
Kaur, S., Stechuchak, K.M., Coffman, C.J., Allen, K.D., & Bastain, L.A. (2007). Gender differences in health care utilization among veterans with chronic pain. Journal of General Internal Medicine, 22(2), 228-233. DOI: 10.1007/s11606-006-0048-5
Koo, K.H., Madden, E. & Maguen, S. (2015). Race, ethnicity, and gender differences in V.A. health care service utilization among U.S. veterans of recent conflicts. Psychiatric Services, 66(5), 507-513. https://doi.org/10.1176/appi.ps.201300498
Study Document
Why Ageism Needs To Be Stopped In Society
… against the elderly is not so commonly touched upon in society. For example, the current presidential candidate Joe Biden is often mocked on social media by people engaging in ageist behavior, attacking him for being senile and having dementia because he stutters or stumbles in his speech … to give numerous speeches. As Albom (2019) notes, “jabs at Joe Biden mask our growing ageism issue.” This paper will discuss the cultural factors regarding age, developmental theory models, relevant laws, other diversity issues, resources available for special services, and my own personal characteristics towards complementing age … to their elders as “boomers” and have no problem mocking the elderly for what appears to them to be cognitive decline.
Historical, Political, social, Economic and Cultural factors Regarding Age
In older societies age was revered and one was taught to respect one’s elders. This was the customary practice in both … workforce……
References
References
Albom, M. (2019). Jabs at Joe Biden mask our growing ageism issue. Retrieved from https://www.chicagotribune.com/lifestyles/sns-201909161301--tms--tuemitchctntm-a20190916-20190916-story.html
David, K. E. (2018). The Poster Child of the “Second” Cultural Revolution: Huang Shuai and Shifts in Age Consciousness, 1973–1979. Modern China, 44(5), 497-524.
Heggeness, M. L., Carter-Johnson, F., Schaffer, W. T., & Rockey, S. J. (2016). Policy implications of aging in the NIH-funded workforce. Cell Stem Cell, 19(1), 15-18.
Landeiro, F., Barrows, P., Musson, E. N., Gray, A. M., & Leal, J. (2017). Reducing social isolation and loneliness in older people: a systematic review protocol. BMJ Open, 7(5), e013778.
Lassila, S. (2019). Managing Risks of an Aging Workforce. Construction Executive, 2020. Retrieved from https://constructionexec.com/article/managing-risks-of-an-aging-workforce
Liu, S. J., Lin, C. J., Chen, Y. M., & Huang, X. Y. (2007). The effects of reminiscence group therapy on self-esteem, depression, loneliness and life satisfaction of elderly people living alone. Mid-Taiwan Journal of Medicine, 12(3), 133-142.
Lumen. (2019). Theoretical perspectives on deviance. Retrieved from https://courses.lumenlearning.com/sociology/chapter/theoretical-perspectives-on-deviance/
McLeod, S. (2018). Erik Erikson's Stages of Psychosocial Development. Retrieved from https://www.simplypsychology.org/Erik-Erikson.html
Study Document
Organizational Concepts
… how it will achieve those goals (Ahmed, 2019). The organization can also choose to break down its mission into more specific parts, explaining factors like its operating goals, overall performance objectives, use or allocation of resources, position in the marketplace, and more (Daft, 2013). Its mission statement … mission, vision, and value statements, and can be imparted to the general public to build a brand identity, communicate the organization’s commitment to social justice or environmental stewardship, and to align itself with strategic partners. When external or internal crises threaten the organization, its worldview can also ……
References
References
Ahmed, A. (2019). Importance of mission vision in organizational strategy. The Chronicle. Retrieved from: https://smallbusiness.chron.com/importance-mission-vision-organizational-strategy-16000.html
Daft, R.L. (2013). Organizational theory and design. Boston: Cengage.
Metcalf, T. (n.d.). Contingency theory of organization. The Chronicle. Retrieved from: https://smallbusiness.chron.com/contingency-theory-organization-73865.html
Morgan, G. (2006). Images of organization. Thousand Oaks, CA: Sage.
Sire, J.W. (2009). The universe next door. Intervarsity.
Suhomlinova, O. & Currie, G. (2016). Organizational contingencies. The Blackwell Encyclopedia of Sociology. Retrieved from: https://doi.org/10.1002/9781405165518.wbeoso019.pub2
Study Document
Political Frame In The Walt Disney Company
Key political factors that led to Eisner’s downfall
Michael Eisner’s reign as the CEO and Chairman of Disney can to an end on March 3rd, 2004, … for one more year then left (Forbes & Watson, 2010). However, the downfall of Eisner has been precipitated by a number of political factors thitherto his removal. One of these forces is corporate social and political bureaucracy. This factor emanated from his desire to accumulate personal power rather than that of the Disney as a company. After … that ought to be autonomous for the growth and development of Walt Disney were detrimentally handicapped.
In addition to the above two political factors was the political environment within and without Walt Disney. First, as a result of the piracy and convention of intellectual property right concern ……
References
References
Bolman, L. G., & Deal, T. E. (2017). Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons.
Bright, R., & Eisner, M. (1987). Disneyland: Inside Story. Harry N. Abrams, Incorporated, Publishers.
Downes, M., Russ, G. S., & Ryan, P. A. (2007). Michael Eisner and His Reign at Disney. Journal of the International Academy for Case Studies, 13(3), 71-81.
Forbes, W., & Watson, R. (2010, July). Destructive Corporate Leadership and Board Loyalty Bias: A case study of Michael Eisner’s long tenure at Disney Corporation. In Working Paper presented at the Behavioural Finance Working Group Conference, Cass Business School.
Sasnett, B., & Ross, T. (2007). Leadership frames and perceptions of effectiveness among health information management program directors. Perspectives in health information management/AHIMA, American Health Information Management Association, 4.
van Weezel, A. (2006). A Behavioural Approach to Leadership: The case of Michael Eisner and Disney. In Leadership in the Media Industry: Changing Contexts, Emerging Challenges (pp. 169–178). Jönköping: Media Management and Transformation Centre, Jönköping International Business School.
Study Document
Schizophrenia
… eras (Kinter, 2009). The DSM (2013) classifies schizophrenia as a mental disorder that causes the patient to experience hallucinations, delusions, irrational speech patterns, anti-social behavior, a loss of willpower or motivation, and a possible catatonic state at times. This broad spectrum of symptoms should be demonstrated actively … there is no known cause of schizophrenia, and therefore no known way to prevent it, researchers are still examining a variety of different factors, both genetic and environmental, that may impact mental health disorders like schizophrenia. This paper will discuss the history of schizophrenia, what is known … schizophrenia typically include a combination of pharmacological and therapeutic approaches. Neuroleptics, mood stabilizers and anti-depressants may be used depending on the patient’s receptivity. social therapy may also be used (Villeneuve, Potvin, Lesage & Nicole, 2010) or cognitive behavioral therapy. As Saks (2009) points out, schizophrenia is very … resist the diagnosis (Saks, 2009).……
References
References
DSM. (2013). American Psychiatric Association. Retrieved from https://www.psychiatry.org/psychiatrists/practice/dsm
Dhindsa, R. S., & Goldstein, D. B. (2016). Schizophrenia: from genetics to physiology at last. Nature, 530(7589), 162.
Ho, R. T. H., Chan, C. K. P., Lo, P. H. Y., Wong, P. H., Chan, C. L. W., Leung, P. P. Y.,
& Chen, E. Y. H. (2016). Understandings of spirituality and its role in illness recovery in persons with schizophrenia and mental-health professionals: a qualitative study. BMC psychiatry, 16(1), 86.
Kinter, E. T. (2009). Identifying treatment preferences of patients with schizophrenia in Germany: An application of patient-centered care. The Johns Hopkins University.
Lee, H. S., Corbera, S., Poltorak, A., Park, K., Assaf, M., Bell, M. D., ... & Choi, K. H. (2018). Measuring theory of mind in schizophrenia research: Cross-cultural validation. Schizophrenia research, 201, 187-195.
Leucht, S., Cipriani, A., Spineli, L., Mavridis, D., Örey, D., Richter, F., Samara, M., Barbui, C., Engel, R.R., Geddes, J.R. and Kissling, W. (2013). Comparative efficacy and tolerability of 15 antipsychotic drugs in schizophrenia: a multiple-treatments meta-analysis. The Lancet, 382(9896), 951-962.
Maatz, A., Hoff, P., & Angst, J. (2015). Eugen Bleuler's schizophrenia—a modern perspective. Dialogues in clinical neuroscience, 17(1), 43.
Study Document
Domestic Violence Trauma
… there remains a dearth of relevant research in this area, the authors conclude that more research is needed to identify risk and protective factors that can help formulate more efficacious interventions in the future.
Kulkarni, S. J. & Racine, E. F. (2012, March 1). Examining the relationship … problems that are associated with domestic violence in general, as well as the enormous economic costs that are involved. Some of the risk factors for domestic violence for Latinas were shown to include being young, poor and having large numbers of children. The authors conclude that domestic … in the foreseeable future as this segment of the population becomes more acculturated.
LeGeros, M. & Savage, J. (2012, Fall). Building bridges: Training social work students in domestic violence work. Field Educator, 2(2), 37-39.
The authors are MSWs practicing at Brigham and Women’s Hospital’s Passageway, Center for … students gain first-hand experience in……
References
Plumb, J. L. & Bush, K. A. (2016, April 1). Trauma-sensitive schools: An evidence-based approach. School Social Work Journal, 40(2), 37-41.
If 20 million people were infected by a virus that caused anxiety, impulsivity, aggression, sleep problems, depression, respiratory and heart problems, vulnerability to substance abuse, antisocial and criminal behavior, . . . and school failure, we would consider it an urgent public health crisis. Yet, in the United States alone, there are more than 20 million abused, neglected and traumatized children vulnerable to these problems. Our society has yet to recognize this epidemic, let alone develop an immunization strategy.
Smith, T. J. & Holmes, C. M. (2018, January 1). Assessment and treatment of brain injury in women impacted by intimate partner violence and post-traumatic stress disorder. The Professional Counselor, 8(1), 1-4.
In 1981, the U.S. Congress declared October as Domestic Violence Awareness Month, marking a celebratory hallmark for advocates and survivors nationwide (National Resource Center on Domestic Violence, 2012). Since this time, similar social and legislative initiatives have increased overall awareness of gender inequality, thus influencing a decline in women\\\\\\'s risk for intimate partner violence (IPV; Powers & Kaukinen, 2012). Recent initiatives, such as a national briefing focused on brain injury and domestic violence hosted by the Congressional Brain Injury Task Force, continue to call increased attention to the various intersections and implications of this national public health epidemic (Brain Injury Association of America, 2017). Unfortunately, despite various social advocacy movements, IPV remains an underrepresented problem in the United States (Chapman & Monk, 2015). As a result, IPV and related mental and physical health consequences continue to exist at alarmingly high rates (Chapman & Monk, 2015).
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