Quality Management Essays (Examples)
Study Document
Telemedicine And Its Impact On Patient Care
… applications have been invented to help both patients and doctors specifically. Moreover, they are not only helping patients recover but also improving their quality of life (Tiago et al., 2016). This paper investigates how a special technology, Telemedicine, affects patient care. The investigation will primarily be through … prominent. There is a need to discuss both and see how both in-person care and Telemedicine care can be used concurrently to deliver quality care to people everywhere. There is also a need to look at how telehealth models and approaches can be streamlined to make them … improved patient care. This is because it is very patient-centered. It is very patient-centered in the sense that it gives patients convenience, the quality care they need, quick assessment of their issues, timely diagnosis of critical situations or conditions, fewer expenses, and vastly better outcomes. It is ……
References
References
Meyers, A. J., Pontarelli, E., Dutta, S. K., Grinberg, G., & Yenumula, P. R. (2018). Telemedicine Follow-up After Bariatric Surgery. Surgery for Obesity and Related Diseases, 14(11), S168.
Tiago, M. T. B., Tiago, F., Amaral, F. E. B., & Silva, S. (2016). Healthy 3.0: Healthcare digital dimensions. In Reshaping medical practice and care with health information systems (pp. 287-322). IGI Global.
Conklin, T. P. (2002). Health care in the United States: An evolving system. Michigan Family Review, 7(1).
Board on Health Care Services; Institute of Medicine. (2012). \\\\\\\\\\\\"3The Evolution of Telehealth: Where Have We Been and Where Are We Going?\\\\\\\\\\\\" in The Role of Telehealth in an Evolving Health Care Environment: Workshop Summary. National Academies Press, Washington (DC).
Sada, A., Asaad, M., Reidt, W. S., Kellogg, T. A., Kendrick, M. L., McKenzie, T. J., & Habermann, E. B. (2019). Are In-Person Post-operative Clinic Visits Necessary to Detect Complications Among Bariatric Surgery Patients?. Obesity Surgery, 1-4.
Krupka, D. C., Sandberg, W. S., & Weeks, W. B. (2012). The impact on hospitals of reducing surgical complications suggests many will need shared savings programs with payers. Health Affairs, 31(11), 2571-2578.
Fasano, P. (2013). Transforming health care: The financial impact of technology, electronic tools, and data mining. John Wiley & Sons.
Burch, S., Gray, D., & Sharp, J. (2017). The power and potential of telehealth what health systems should know: proposed legislation in Congress offers the promise that the nation\\\\\\\\\\\\'s healthcare policy will support the expansion of telehealth, allowing hospitals and health systems to fully realize the benefits of this important emerging approach to care. Healthcare Financial Management, 71(2), 46-50.
Study Document
Disaster Preparedness At A Department Of Veterans Affairs Medical
… research in the conclusion.
Disaster preparedness interview
The disaster preparedness administrator at the VA medical center in question is also the director of quality assurance (QA) who is a registered nurse with her master’s degree in public health. The quality assurance service oversees the medical center’s risk management function and the QA director is assisted by a full-time risk management program specialist. The results of the two main questions that were asked during this interview are provided below.
1) Question: “What do you … healthcare facilities can continue to provide medical services to the community” (p. 24).
Conclusion
Hospitals are already dangerous places that require constant risk management analyses in order to provide the highest quality of health care possible. The research was consistent in showing, though, that hospitals are also highly vulnerable to natural and manmade disasters of ……
References
References
Blake, N. & Wilson, E. (2019, September/October). Disaster preparedness: Mitigation, response, and recovery to ensure staffing excellence in Los Angeles County. Nursing Economics, 37(5), 231-233.
Labrague, L. J. & Yboa, B. C. (2016, January). Disaster preparedness in Philippine nurses. Journal of Nursing Scholarship, 48(1), 98-102.
Natural disasters and severe weather. (2020). Centers for Disease Control and Prevention. Retrieved from https://emergency.cdc.gov/planning/index.asp .
VA fast facts. (2019). U.S. Department of Veterans Affairs. Retrieved from https://www.va. gov/health/aboutvha.asp.
Veenema, T. G. & Griffin, A. (2016, March). Nurses as leaders in disaster preparedness and response - A call to action. Journal of Nursing Scholarship, 48(2), 187-192.
Study Document
Current Issue In Nursing Nursing Shortage
Current Issue in Nursing: Nursing Shortage
Nursing quality and adequate staffing are intertwined. Adequate levels of nurses, lower nurse to patient ratios, and also more highly trained nurses are associated with … and diverse patient population with higher rates of chronic versus infectious diseases are all contributing to the need for more nurses, combined with quality of life issues for many nurses. There are also some positive societal shifts, such as an increase in the number of patients with … also notes that the nursing population is becoming more educated than it has been historically, with greater mastery of complex concepts like disease management and greater technical knowledge. This has resulted in advanced practice registered nurses (APRN)s practicing independently in many states, and more than half of … being met. Lower faculty versus professional nursing salaries, a lack of interest in teaching versus practicing,…[break]…par.4). Thus, addressing the nursing shortage is……
References
References
ANA health care economist Peter McMenamin on the nursing shortage outlook. (2019). Nursing
World. Retrieved from: https://www.nursingworld.org/~4afb8f/globalassets/practiceandpolicy/health-and- safety/rnjobmkt_peterminterview_final_030713.pdf
Bond, D. (2017). Will BSN students consider a future nursing faculty role? Nursing Education Perspectives, 38(1):9–17.
Botha, E., Gwin, & Purpora, C. (2015). The effectiveness of mindfulness based programs in reducing stress experienced by nurses in adult hospital settings: a systematic review of quantitative evidence protocol. JBI Database of Systematic Reviews and Implementation Reports, 13(10):21–29. Retrieved from: https://insights.ovid.com/pubmed?pmid=26571279
Crawford, C. (2019). Addition of Advanced Practice Registered Nurses to the trauma team: An integrated systematic review of literature. Journal of Trauma Nursing. 26(3):141–146,
Gillespie, G. L., Grubb, P. L., Brown, K., Boesch, M. C., & Ulrich, D. (2017). ‘Nurses eat their young:’ A novel bullying educational program for student nurses. Journal of Nursing Education and Practice, 7(7), 11–21. doi:10.5430/jnep.v7n7P11
Haddad, L.M., Toney-Butler, T.J. (2019). Nursing shortage. StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing. Retrieved from: https://www.ncbi.nlm.nih.gov/books/NBK493175/
Nurse staffing crisis. (2019). Nursing World. Retrieved from: https://www.nursingworld.org/practice-policy/nurse-staffing/nurse-staffing-crisis/
Study Document
Logistical Support And Distribution Strategies
… contributed strategically to the organizational business. Within the context of wholesalers and retailers, such organizations go beyond the areas of transportation and inventory management for including one among the most crucial components of organizational success—location relative to supply sources or end-customer markets. When it comes to producers, … to supply sources or end-customer markets. When it comes to producers, logistics is concerned with basic aspects like manufacturing unit location, customer service quality/standards, and raw material sourcing. Of late, business environmental evolution has coerced large as well as small corporations into focusing closely on the link … that is concerned ever more about its rate of consumption. This results in a move from focusing on growth as such, to earnings quality, acquired using prudent cost control necessary for serving fairly slower-growing marketing/selling bases. Logistical factors are of considerable significance in initiatives aimed at improving … using prudent cost control necessary……
References
References
Heskett, J. L. (1977). Logistics-essential to strategy. Harvard Business Review, 55(6), 85-96.
Jenkins, L. (2018). Distribution strategy | Cutting edge distribution strategies 2020. Software Selection Tool | Software Selection Management | SelectHub. https://www.selecthub.com/enterprise-resource-planning/cutting-edge-distribution-strategies/
La Londe, B. J., & Masters, J. M. (1994). Emerging logistics strategies. International journal of physical distribution & logistics management.
Li, X. (2014). Operations management of logistics and supply chain: Issues and directions. Discrete Dynamics in Nature and Society, 2014.
Ma, X., Yin, Y., & Liu, T. (2011, August). The simulation and optimizing of different distribution strategies for the distribution centre based on Flexsim. In 2011 IEEE International Conference on Automation and Logistics (ICAL) (pp. 201-204). IEEE.
Partida, B. (2017, November 14). The right distribution strategy affects logistics performance. Supply Chain Management Review. https://www.scmr.com/article/the_right_distribution_strategy_affects_logistics_performance
Study Document
Governments Procurement Methods In Integrated Public Service
… further research in PPPs. The result has been the development of new PPP models, frameworks, issues to do with concession, project financing, risk management, allocation, and critical success factors (CSFs). While there have been numerous efforts to streamline PPPs, efforts to streamline their framework have been random.
… and external factors of a company blend successfully, organizational integration happens. Every company has its unique internal characteristics, such as the style of management, organizational culture, staff, strategies, and even organizational structure. External traits include the business model, the mission, input, the technology used, the political environment, … is more like a marriage in which trust is a mandatory ingredient. Employing such tools as open book accounting, multilateral agreements, joint risk management teams, shared governance, and expert resources will enrich the realization of the partnership goals. It is critical to invest in planning and expert ……
References
Bibliography
Duff, V. (2020). What is organizational integration? Retrieved from https://smallbusiness.chron.com/organizational-integration-82053.html
Friedman, S. (2016). Successful public/private partnerships from principles to practices. Washington, DC: Urban Land Institute.
Ma, L., Li, J., Jin, R., &Ke, Y. (2019). A holistic review of public-private partnership literature published between 2008 and 2018. Advances in Civil Engineering. Retrieved from http://downloads.hindawi.com/journals/ace/2019/7094653.pdf
PrivacySense. (2016). Public sector. Retrieved from http://www.privacysense.net/terms/public-sector/
Reddy, C. (2016). Staff training: Importance, benefits, advantages, and disadvantages. Retrieved from https://content.wisestep.com/staff-training-importance-benefits-advantages-disadvantages/
Sekhri, N., Feachem, R., & Ni, A. (2011). Public-private integrated partnerships demonstrate the potential to improve health care access, quality, and efficiency. Health Affairs, 30(8).
Study Document
Suicide Prevention Intervention In The Emergency Department
… social workers are not providing these patients with the mental health assistance they require, they will be failing in their aim to provide quality care to every patient who presents to them.
Theory
The theory that best explains the issue is that provided by Burnette, Ramchand and … national problem in the area, then it is more than apparent that it is a risk that needs to be addressed. Part of quality care is preventive medicine and the intervention proposed by Stanley et al. (2018) is an excellent example of preventive care that a risk … and recommend as a suitable intervention. Too many patients who present with mental health problems are not receiving the type of intervention and quality care they require—not there or anywhere nationally. Thus, in order to help reduce the risk of suicide for these patients, an intervention is ……
References
References
Appleby, L., Morriss, R., Gask, L., Roland, M., Lewis, B., Perry, A., ... & Davies, L. (2000). An educational intervention for front-line health professionals in the assessment and management of suicidal patients (The STORM Project). Psychological medicine, 30(4), 805-812.
Belmont Report. (1979). Ethical Principles and Guidelines for the Protection of Human
Subjects of Research The National Commission for the Protection of Human Subjects of Biomedical and Behavioral Research. Department of Health, Education, and Welfare. Retrieved from https://www.hhs.gov/ohrp/regulations-and-policy/belmont-report/index.html
Browne, V., Knott, J., Dakis, J., Fielding, J., Lyle, D., Daniel, C., ... & Virtue, E. (2011). Improving the care of mentally ill patients in a tertiary emergency department: development of a psychiatric assessment and planning unit. Australasian Psychiatry, 19(4), 350-353.
Burnette, C., Ramchand, R., & Ayer, L. (2015). Gatekeeper training for suicide prevention: A theoretical model and review of the empirical literature. Rand health quarterly, 5(1).
Callaghan, P., Eales, S., Coates, T., & Bowers, L. (2003). A review of research on the structure, process and outcome of liaison mental health services. Journal of Psychiatric and Mental Health Nursing, 10(2), 155-165.
Chatterjee, R. (2018). A Simple Emergency Room Intervention Can Help Cut Suicide Risk. Retrieved from https://www.npr.org/sections/health-shots/2018/07/11/628029412/a-simple-emergency-room-intervention-can-help-cut-future-suicide-risk
Cooper, J., Kapur, N., Webb, R., Lawlor, M., Guthrie, E., Mackway-Jones, K., & Appleby, L. (2005). Suicide after deliberate self-harm: a 4-year cohort study. American Journal of Psychiatry, 162(2), 297-303.
Study Document
Psychological Health
… programs within psychological health via literature review on various studies that exist on this matter.
Background
When it comes to the treatment and management of depressive disorders, psychological interventions play a key role as an alternative treatment. Several treatments have been developed mainly founded on cognitive-behavioral, psychodynamic, … majority of the trials involved in this huge meta-analysis were conducted in specialized mental healthcare surroundings. Two questions arise about the treatment and management of depression, particularly in primary care.
One, can we infer the discoveries from trials conducted in specialized metal healthcare surroundings to primary care? … problem emotions, behavior, and thoughts. In this paper, meta-cognitive therapy has been added as part of cognitive-behavioral therapy. Skills training (such as anger management, stress management, and social skills training) is another vital CBT element (Hofmann et al., 2012).
Research method
A two-step procedure was utilized for this review. … research had to……
References
References
Australian Psychological Society. (2010). Evidence?based psychological interventions in the treatment of mental disorders: A literature review. Victoria: Australian Psychological Association.
Barth, J., Munder, T., Gerger, H., Nüesch, E., Trelle, S., Znoj, H., ... & Cuijpers, P. (2016). Comparative efficacy of seven psychotherapeutic interventions for patients with depression: a network meta-analysis. Focus, 14(2), 229-243.
Castelnuovo, G. (2017). New and old adventures of clinical health psychology in the twenty-first century: standing on the shoulders of giants. Frontiers in psychology, 8, 1214.
Hofmann, S. G., Asnaani, A., Vonk, I. J., Sawyer, A. T., & Fang, A. (2012). The efficacy of cognitive-behavioral therapy: A review of meta-analyses. Cognitive therapy and research, 36(5), 427-440.
Hughes, A. M., Gordon, R., Chalder, T., Hirsch, C. R., & Moss?Morris, R. (2016). Maximizing the potential impact of experimental research into cognitive processes in health psychology: A systematic approach to material development. British journal of health psychology, 21(4), 764-780.
Kirkham, J. G., Choi, N., & Seitz, D. P. (2016). Meta?analysis of problem solving therapy for the treatment of major depressive disorder in older adults. International Journal of Geriatric Psychiatry, 31(5), 526-535.
Lenz, A. S., Hall, J., & Bailey Smith, L. (2016). Meta-analysis of group mindfulness-based cognitive therapy for decreasing symptoms of acute depression. The Journal for Specialists in Group Work, 41(1), 44-70.
Linde, K., Rücker, G., Sigterman, K., Jamil, S., Meissner, K., Schneider, A., & Kriston, L. (2015). Comparative effectiveness of psychological treatments for depressive disorders in primary care: network meta-analysis. BMC family practice, 16(1), 103.
Study Document
Customer Persona For Filshie Clip System
… be useful for the company’s distribution of Filshie Clips in the target market with regards to communicating with other business functions like marketing, management, and sales (Griffin et al., 2015). Through customer persona, the company will communicate to individuals in the target benefit on the benefits of … Product design and development should be constantly improved depending on changes in customer preferences, needs and demands. Constant improvements to the product enhances quality and effectiveness through meeting customers’ needs and demands.
Secondly, the company should utilize a premium pricing strategy for Filshie Clips because of their … act as personnel to deliver the service relating to the placement of the Filshie Clip. Through these partnerships, the company would ensure process management with regards to service availability and consistent quality. The partnerships will also act as the premise through which the company obtains feedback regarding the effectiveness and safety of the……
References
References
Antoun, L., Smith, P., Gupta, J. K., & Clark, T. J 2017. The feasibility, safety, and effectiveness of hysteroscopic sterilization compared with laparoscopic sterilization. American journal of obstetrics and gynecology, vol. 217, no. 5, pp.e571-570. e576.
Beerthuizen, R 2010. State-of-the-art of non-hormonal methods of contraception: V. Female sterilisation. The European Journal of Contraception & Reproductive Health Care, vol. 15, no. 2, pp.124-135.
De Toni, D., Milan, G.S., Saciloto, E.B., & Larentis, F 2017. Pricing strategies and levels and their impact on corporate profitability. Revista de Administracao, vol. 52, no. 2, pp.120-133.
Duran, A 2018. Sink or swim: how to create buyer personas to ensure marketing success. Forbes. Viewed 20 August 2019,
Griffin, A, Noble, CH, Durmusoglu, SS, Luchs, MI, & Swan, S 2015. ‘Chapter 3 Personas: powerful tools for designers’, in Design Thinking : New Product Development Essentials from the PDMA, John Wiley & Sons, Incorporated, Hoboken.
Johnson, S., Pion, C. & Jennings, V 2013. Current methods and attitudes of women towards contraception in Europe and America. Reproductive Health, vol. 10, no. 7, pp.1-9.
Kotler, P., & Keller, K. L. (2015). Marketing Management, Global Edition. Pearson Education Limited: Boston, MA.
Magrath, A.J 1986. When Marketing Services, 4Ps are not enough. Business Horizons, pp.4450.
Study Document
Customer Service In The Telecoms Industry
The Telecoms Industry
In the study by Lai, Griffin and Babin (2009) entitled “How quality, value, image, and satisfaction create loyalty at a Chinese telecom,” the researchers used an integrative model to assess the relationship between multiple variables … variables related to consumers’ experience of telecoms in China. The researchers conducted a survey of 118 Chinese telecommunications customers and found that service quality has a direct impact on value perception. Value and customer satisfaction, moreover, were found to determine the extent to which the customer would … the firm. Corporate image perceptions were also found to impact customer satisfaction. The researchers were able to conclude that customer satisfaction and service quality do make a substantial difference in determining whether customers will be retained or not.
Kim, Park and Jeong (2004) examined how a Korean … that customer satisfaction played the most significant part in determining customer loyalty. Factors that had……
References
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International journal of academic research in business and social sciences, 1(3), 232. Retrieved from http://hrmars.com/admin/pics/381.pdf
Boohene, R., & Agyapong, G. K. (2011). Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana). International Business Research, 4(1), 229-240. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.662.3208&rep=rep1&type=pdf
Chu, P. Y., Lee, G. Y., & Chao, Y. (2012). Service quality, customer satisfaction, customer trust, and loyalty in an e-banking context. Social Behavior and Personality: an international journal, 40(8), 1271-1283.
Lai, F., Griffin, M., & Babin, B. J. (2009). How quality, value, image, and satisfaction create loyalty at a Chinese telecom. Journal of business research, 62(10), 980-986. Retrieved from shorturl.at/BMTY7
Lee, H. S. (2013). Major moderators influencing the relationships of service quality, customer satisfaction and customer loyalty. Asian Social Science, 9(2), 1. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.428.6730&rep=rep1&type=pdf
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
Khatibi, A. A., Ismail, H., & Thyagarajan, V. (2002). What drives customer loyalty: An analysis from the telecommunications industry. Journal of Targeting, Measurement and Analysis for Marketing, 11(1), 34-44. Retrieved from https://link.springer.com/content/pdf/10.1057/palgrave.jt.5740065.pdf
Kim, M. K., Park, M. C., & Jeong, D. H. (2004). The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services. Telecommunications policy, 28(2), 145-159. Retrieved from shorturl.at/imDEX
Study Document
Culture And Nursing
… nursing, by adopting a patient-centered care strategy, or simply by developing their cultural competencies. In doing so, nurses can promote safe, effective, and quality personalized care for patients, their families, and for the communities they serve within the realm of nurses’ care. To promote cultural awareness among … and show respect (Hofstede Insights, 2019). For example, in very hierarchical societies, the power distance ranking is much higher than in societies where quality is considered an important ideal. A person from a country like Saudi Arabia will have a psychology that is more informed by a ……
References
References
Bassert, J. M. (2017). McCurnin\\\\\\\\\\\\'s Clinical Textbook for Veterinary Technicians-E-Book. Elsevier Health Sciences.
Bovee, C.L., & Thill, J.V. (1992). Business Communication Today. NY, NY: McGraw- Hill.
Burnett, M.J., & Dollar, A. (1989). Business Communication: Strategies for Success. Houston, Texas: Dane.
Davidson, L., Tondora, J., Miller, R., O’Connell, M. (2015). Person-Centered Care. Person-Centered Care for Mental Illness. WA: American Psychological Association.
Hambrick, D.C., Davison, S.C., Snell, S.A. & Snow, C.C. (1998). When groups consist of multiple nationalities: Towards a new understanding of the implications. Organization studies, 19(2), 181-205.
Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context. Online Readings in Psychology and Culture, 2(1), 8.
Hofstede, G. (1980). Motivation, leadership, and organization: do American theories apply abroad?. Organizational Dynamics, 9(1), 42-63.
Hofstede Insights. (2019). Retrieved from https://www.hofstede-insights.com/country-comparison/china,the-usa/
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