Study Document
Operations management
Introduction to the Company
Fiyeli Coffee is an artisan coffee roaster in a mid-sized city. The company operates with a wholesale-only business model, … in a mid-sized city. The company operates with a wholesale-only business model, which allows it to focus on the high end restaurant and hotel trade in the state, along with a mail order retail business. Fiyeli also sells to select coffee shops, but most of its market … with a mail order retail business. Fiyeli also sells to select coffee shops, but most of its market is on the restaurant and hotel side.
In the United States, the retail coffee market is worth an estimated $12.8 billion and saw a growth rate of 7.9% (Morder … through the ranks starting in kitchens, to their current roles. Younger buyers will often have some sort of college background. Fiyeli targets upscale hotel and restaurants, so its……
References
Aburto, L. & Weber, R. (2005) Improved supply chain management based on hybrid demand forecasts. Applied Soft Computing. Retrieved June 13, 2019 from https://s3.amazonaws.com/academia.edu.documents/30284637/demand_forecast_in_a_supermarket_using_a_hybrid_intelligent_system.pdf
CT Magazine (2012) Coffee packaging freshness. Coffee Talk Magazine. Retrieved June 13, 2019 from https://coffeetalk.com/ctmagazine/10-2012/3926/
Del Valle, G. (2019) Wholesale coffee is cheaper than it has been in years. That’s not good news. Vox. Retrieved June 13, 2019 from https://www.vox.com/the-goods/2019/4/25/18512680/coffee-futures-price-dropping-brazil-currency
Garza, E. & Hoffman, M. (2019) How climate change is killing coffee. Knowledge @ Wharton. Retrieved June 13, 2019 from https://knowledge.wharton.upenn.edu/article/coffee-climate-change/
Khan, O. & Creazza, A. (2005) The impact of product design on the supply chain. Chartered Institute of Logistics and Transport Retrieved June 13, 2019 from https://www.researchgate.net/publication/265492088_The_Impact_of_Product_Design_on_the_Supply_Chain_The_Impact_of_Product_Design_on_the_Supply_Chain
Manetti, G. & Becatti, L. (2009). Assurance services for sustainability reports: Standards and empirical evidence. Journal of Business Ethics. Vol. 87 (2009) 289-298.
Mersie, A. (2019) Coffee prices seen rising 25% by year end. Reuters Retrieved June 13, 2019 from https://www.reuters.com/article/us-global-coffee-poll/coffee-prices-seen-rising-nearly-25-percent-by-year-end-reuters-poll-idUSKCN1Q11JD
Mordor Intelligence (2017) United States coffee market – growth, trends and forecasts. Mordor Intelligence Retrieved June 13, 2019 from https://www.mordorintelligence.com/industry-reports/united-states-coffee-market
Study Document
… is the new technological method for quick identification of the user, especially if used for public events like music festivals. It makes data management easier, so that information about the attendees is managed technically by capturing data from scanners and transmitting it to the computer without the …
Analysis
Description of the Chosen Use Case
RFID wrist bands would be used for managing adult attendees at a music festival at a hotel where bands would be linked to their Twitter and Facebook accounts and their bank credit/debit cards so that the buying of eatables is … address, credit card authorization, and identification information would be stored on the RFID bands so that when a purchase is made at the hotel, the information is quickly accessed with a beep of the band on the scanner, and waiting in lines would be eradicated from the … people, processes, policies, and technologies.……
References
Event Tribe. (n.a.). The top 10 benefits of using RFID for events. Retrieved from https://www.eventbrite.com/blog/academy/the-top-10-benefits-of-using-rfid-for-events/
ID&C. (n.a.). How to RFID wristbands work? Retrieved from https://www.idcband.com/blog/how-do-rfid-wristbands-work/
Kacicki, T. (2019, July 15). 4 commonly overlooked facts about RFID wristbands. Intellitix. Retrieved from https://intellitix.com/hub/four-commonly-overlooked-facts-rfid
OECD. (2008). OECD policy guideline on RFID. https://www.oecd.org/sti/ieconomy/40892347.pdf
Quirk, R.E. & Borrello, S.J. (2005). RFID: Rapid deployment and regulatory challenges. Retrieved from https://www.pharmamanufacturing.com/assets/Media/MediaManager/VenableRFIDpaper.pdf?SESSID=62935cf41f5a19909f5bb3ae3a598490
Williamson, A., Tsay, L., Kateeb, I.A. & Burton, L. (2013). Solutions for RFID smart tagged card security vulnerabilities. AASRI Procedia, 4, 282-287. DOI: 10.1016/j.aasri.2013.10.042
Study Document
… six different human resources or accounting operations, instead of a single, centralized operation. This implies that there is repetition of functions, systems of management, development of policies and others (Daft, 2015).
Matrix Organizational Structure
The matrix organizational structure facilitates flexibility. An organization utilizing a matrix structure within … by the government, the ultimate decision making undertaken by Air India is not only formalized but also centralized and the highest level of management reports to the Ministry of Civil Aviation.
Situated at the Safdarjung Airport in the city of New Delhi, the responsibility of the Ministry … (Civil Aviation, 2019).
The complexities of Air India’s business structure significantly impact the company’s organizational functions. It is imperative to note that the management of Air India Limited has been entirely Indian, both before and after the merger. The inference of this is that the company should … interacted with one another. As……
References
Air India. (2019). Board of Directors. Retrieved from: http://www.airindia.in/board-of-directors.htm
Aquinas, P. G. (2008). Organization structure and design. India: Excel Books India.
Burns, T., & Stalker, G. M. (2005). Mechanistic and organic systems. Organizational Behavior, 2, 214-25.
Choo, S., & Bowley, C. (2007). Emerald Article: Using training and development to affect job satisfaction. Journal of Small Business and Enterprise Development, 14(2),339 - 352.
Cichocki, P., & Irwin, C. (2014). Organization design: A guide to building effective organizations. Kogan Page Publishers.
Civil Aviation. (2019). About Us: Organizational Setup. Retrieved from: http://www.civilaviation.gov.in/en/aboutus/orgsetup
Cunliffe, A. L. (2008). Organization theory. New York: Sage.
Cunliffe, A. L., & Luhman, J. T. (2012). Key concepts in organization theory. New York: Sage.
Study Document
Introduction to the Incident Command System (ICS)
The Incident Command System (ICS) is a standardized organization model or method for incident response and management during disasters. The system is made up of standard management and leadership hierarchy procedures, including processes meant to support various types of incidents. It does not just respect jurisdictional and agency authority, but … various types of incidents. It does not just respect jurisdictional and agency authority, but also supports synchronized efforts among different disaster response and management teams and agencies. ICS supports fast, effective and efficient development of universal planning processes and management of facilities, personnel, communication, and equipment within a common structure of organization and operations. Based on pre-determined standards that involved authorities agree upon, … operations. Conflicts and uncertainty surround various non-governmental and governmental organizations on resource distribution and authority. The need for a more collaborative and open management system led to the……
References
AmeriCorps St. Louis. (2016). “Missouri Winter Flooding 2016.” Retrieved from https://www. americorps-stl.org/our-teams/emergency-response-team/disaster-deployment-archive/missouri-winter-flooding-2016/.
Buck, Dick A., Joseph E. Trainor, and Benigno E. Aguirre. (2006). “A Critical Evaluation of the Incident Command System and NIMS.” Journal of Homeland Security and Emergency Management, 3(3).
Bigley, Gregory A. and Karlene H. Roberts. (2001). “The Incident Command System: High-Reliability Organizing for Complex and Volatile Task Environments.” Academy of Management Journal, 44(6): 1281-1299.
Butterfield, Karen. (2016, January 21). “AmeriCorps Helping Flood Victims Find Place to Stay.” The Missourian. Retrieved from http://www.emissourian.com/local_news/washington/americorps-helping-flood-victims-find-place-to-stay/article_56f75bab-87de-5198-843e-bdfdb8229b5a.html.
Cardwell, Michael D. and Patrick T. Cooney. (2000). “Nationwide Application of the Incident Command System: Standardization Is the Key.” FBI Law Enforcement Bulletin 69.10: 10-16.
Cole, Dana. (2000). The Incident Command System: A 25-Year Evaluation by California Practitioners. National Fire Academy.
Corporation for National and Community Service (CNCS). (2014). “Disaster Response Framework.” Retrieved from http://www.nationalservice.gov/sites/default/files/documents/CNCS%20DSU%20 Disaster%20Response%20Framework.pdf.
Dynes, Russell Rowe. (1970). Organized Behavior in Disaster. Lexington, MA: Heath Lexington.
Study Document
… activity. For example, if in a meeting of an entrepreneur and the investor, the formal rules and guidelines of the construction of a hotel at any site are available but whether the investor is willing to accept those rules and offer money as an investment is mainly ……
References
Coelho, A. (2019). The role of informal institutions in the enforcement of rules and how to improve corporate and public governance in Brazil: Studies based on a set of corporate governance cases involving state-owned companies (Working Paper). Retrieved from SSRN website https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3434037
Dacin, M.T., Goodstein, J. & Scott, W.R. (2002). Institutional theory and institutional change: Introduction to the special research forum. Academy of Management Journal, 45(1), 45- 47. DOI: 10.2307/3069284
Escandon-Barbosa, D.M., Urbano, D., Hurtado-Ayala, A., Paramo, J.S. & Dominguez, A.Z. (2019). Formal institutions, informal institutions, and entrepreneurial activity: A comparative relationship between rural and urban areas in Colombia. Journal of Urban Management, 8(3), 458-471. https://doi.org/10.1016/j.jum.2019.06.002
Estrin, S. & Prevezer, M. (2010). The role of informal institutions in corporate governance: Brazil, Russia, India, and China compared. Asia Pacific Journal of Management, 28, 41- 67. https://doi.org/10.1007/s10490-010-9229-1
Kaufmann, W., Hooghiemstra, R. & Feeney, M.K. (2018). Formal institutions, informal institutions, and red tape: A comparative study. Public Administration, 96(2), 386-403. https://doi.org/10.1111/padm.12397
Meluch, A.L. (2016, August). Understanding the organizational and institutional origins of social support in a cancer support center. (Unpublished doctoral dissertation). Retrieved from https://etd.ohiolink.edu/!etd.send_file?accession=kent1466944822&disposition=inline
Torniainen, T.J. & Sasstamoinen, O.J. (2007). Formal and informal institutions and their hierarchy in the regulation of the forest lease in Russia. Forestry: An International Journal of Forest Research, 80(5), 489-501. https://doi.org/10.1093/forestry/cpm033
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