Service Delivery Essays (Examples)
Study Document
Using DoorDash To Promote A Restaurant Brand
… more attention because OPG gets a ton of traffic, and it would help OPG to break into the catering business by getting its service acknowledged more widely by the public at events.
DoorDash would also be a good partner for OPG, as DoorDash is in the business … collecting as much data as possible so as to be able to explain why performance is lacking in some areas (such as food delivery or food preparation) and excelling in other areas (such as customer service). Surveys are important to conduct with customers in order for Six Sigma to work, but surveys are an important part of any measuring ……
References
References
Gallardo-Echenique, E. E., Marqués-Molías, L., Bullen, M., & Strijbos, J. W. (2015). Let’s talk about digital learners in the digital era. International Review of Research in Open and Distributed Learning, 16(3), 156-187.
Gibson, C., & Homan, S. (2004). Urban redevelopment, live music and public space: Cultural performance and the re?making of Marrickville. International Journal of Cultural Policy, 10(1), 67-84.
Lawson, C. (2007). Victorian Young Planners: News and Views-Pot, Parma and Trivia Night. Planning News, 33(6), 12.
Queensland. (2020). Key components of a digital strategy. Retrieved from https://www.business.qld.gov.au/running-business/it/digital-strategy/key-components
Study Document
Health Care Institutional Organization And Management
...Service delivery Health Care Institutional Organization and Management
Question 1: Critical Thinking and Blooms Taxonomy Revised
1. What are the pros and cons of this approach to learning about healthcare?
Bloom’s Taxonomy revised comprises of the following six dimensions as illustrated below:
There are advantages to Revised Bloom’s Taxonomy as an approach to learning about health care. One of the benefits is that it is purposed to enable the educators to ascertain the logical and knowledgeable level at which the individual learners are capable of working. There is also the advantage that it assists the learners to scrutinize further to ask questions that are exceedingly challenging in addition to forming instructions that are purposed at enhancing critical thinking as they endeavor to reach the three highest levels of analysis, synthesis, and evaluation as the learners get prepared to attain such levels. Bloom’s taxonomy is a significantly potent tool that can be effortlessly……
References
References
Booker, M. J. (2007). A roof without walls: Benjamin Bloom’s taxonomy and the misdirection of American education. Academic Questions, 20(4), 347-355.
Jensen, M. C., & Heckling, W. H. (1995). Specific and general knowledge and organizational structure. Journal of applied corporate finance, 8(2), 4-18.
Katzenbach, J. R., & Smith, D. K. (2003). The Wisdom of Teams (lst ed.). New York: First Harper Business.
McGrath, R. G. (2013). The end of competitive advantage: How to keep your strategy moving as fast as your business. Harvard Business Review Press.
Taylor, N., Clay-Williams, R., Hogden, E., Braithwaite, J., & Groene, O. (2015). High performing hospitals: a qualitative systematic review of associated factors and practical strategies for improvement. BMC health services research, 15(1), 244.
Verenna, A. M. A., Noble, K. A., Pearson, H. E., & Miller, S. M. (2018). Role of comprehension on performance at higher levels of Bloom\\\\\\'s taxonomy: Findings from assessments of healthcare professional students. Anatomical sciences education, 11(5), 433-444.
Zelman, W. N., Pink, G. H., & Matthias, C. B. (2003). Use of the balanced scorecard in health care. Journal of health care finance, 29(4), 1-16
Source Link: https://www.researchgate.net/figure/Organizational-Chart-of-Leadership-at-the-Mayo-Clinic-the-parent-organization-changed_fig2_234069825
Study Document
Creating A Culture Of Diversity Healthcare For Veterans
Creating Diversity
Elder Veterans and Health Care service
The focus of my dissertation is toward the aged American population, particularly the elderly veterans. I will be considering the type and quality … be considering the type and quality of care they receive for the remainder of their old age. Currently, there are programs and health service targeted toward that group. I am interested in the approaches and activities of such programs and other similar programs that might need to … worsen with increasing age, as is likely in veterans of the WWII, Korean, and Vietnam military occupations. Given the diversity of modern care delivery, design, and intervention programs, the lack of adequate care service/programs for our veterans (of any war) is considered unacceptable.
To consider a care design for our veterans, the first step is to understand ……
References
References
Chamorro-Premuzic, T. (2017). Does diversity actually increase creativity? Retrieved from: https://hbr.org/2017/06/does-diversity-actually-increase-creativity
Feldman, S., Dickins, M., Browning, C., & DeSoysa, T. (2015). The health and service needs of older veterans: a qualitative analysis. Health Expect, 18(6), 2202-2212. DOI: 10.1111/hex.12190
Olenick, M., Flowers, M., & Diaz, V. (2015). US veterans and their unique issues: enhancing health care professional awareness. Adv Med Educ Pract, 6, 635-639. DOI: 10.2147/AMEP.S89479
Reid, S. (2018). Helping our older veterans. Retrieved from: https://www.apa.org/monitor/2018/12/job-karel
Taylor, S. L., Bolton, R., Huynh, A., Dvorin, K., Elwy, A., Kliger, B., Bokhour, B. G. (2019). What should health care systems consider when implementing complementary and integrative health: Lessons from Veterans Health Administration. The Journal of Alternative and Complementary Medicine, 25, S52-S60. DOI:10.1089/acm.2018.0445.
Veterans Health Administration Organizational Excellence. (2018). What’s the forecast for VA innovation in 2018? Retrieved from: https://www.va.gov/HEALTHCAREEXCELLENCE/diffusion-of-excellence/articles/innovation-forecast-2018.a sp
Study Document
How Amazon Hedges Its Forex Risk
… – the company has a website or a set of websites that serve as the main shopping portal. That shopping portal is then service by one or more warehouses from which goods are dispatched. There is typically also a third-party vendor program, through which third party companies ……
References
References
Amazon 2019 Annual Report. Retrieved April 29, 2020 from https://s2.q4cdn.com/299287126/files/doc_financials/2020/ar/2019-Annual-Report.pdf
HowMuch.net (2019) Charting the most powerful reserve currencies in the world. HowMuch.net. Retrieved April 29, 2020 from https://howmuch.net/articles/worlds-top-reserve-currencies-2019
Mehta, N., Detroja, P. & Agashe, A. (2018) Amazon changes prices on its products about every 10 minutes – here’s how and why they do it. Business Insider. Retrieved April 29, 2020 from https://www.businessinsider.com/amazon-price-changes-2018-8
Reiff, N. (2020) Hedge. Investopedia. Retrieved April 29, 2020 from https://www.investopedia.com/terms/h/hedge.asp
Roamy (2019) The consequences of Amazon’s pricing power. Medium.com. Retrieved April 29, 2020 from https://medium.com/goods-services/https-medium-com-goods-services-amazons-pricing-power-797e28b63fbd
Statista (2019) Annual net sales of Amazon in selected leading markets from 2014 to 2019. Statista. Retrieved April 29, 2020 from https://www.statista.com/statistics/672782/net-sales-of-amazon-leading-markets/
Study Document
Banking Industry Crimes
… the core of banking is holding of financial assets, other key activities include, but they are not limited to, commercial and personal banking service, insurance, etc. In that regard, therefore, banks happen to be one of the most sensitive sectors in an economy. Bank managers have a … perspective of a bank institution are inclusive of the government and the various regulatory agencies, customers, investors, employees, other institutions in the financial service sector, etc. In seeking to promote transparency – both within and without – the institutional boundaries, banks must adhere to various strict guidelines, … collar crime could be defined as “nonviolent crime committed for financial gain” (Zagaris, 2010, p. 113). On the other hand, in the financial service realm, violent robbery is any criminal act that involves the holding up of a bank in a forceful manner with an intention of ……
References
References
Albrecht, W.S., Albrecht, C.C., Albrecht, C.O. & Zimbelman, M.F. (2008). Fraud Examination (3rd ed.). Mason, OH: Cengage Learning.
Dionne, B. (2020). Regions Bank Teller Accused of Stealing Customer Identities Faces Felony Charges. Retrieved https://www.wbrc.com/2020/01/30/regions-bank-teller-accused-stealing-customer-identities-facing-felony-charges/
Golden, T.W., Skalak, S.L. & Clayton, M.M. (2006). A Guide to Forensic Accounting Investigation. Hoboken, NJ: John Wiley & Sons.
Krancher, M., Riley, R. & Wells, T.J. (2010). Forensic Accounting and Fraud Examination. Hoboken, NJ: John Wiley & Sons.
Singleton, T.W., Singleton, A.J. & Bologna, R.J. (2006). Fraud Auditing and Forensic Accounting (3rd ed.). Hoboken, NJ: John Wiley & Sons.
Zagaris, B. (2010). International White Collar Crime: Cases and Materials. New York, NY: Cambridge University Press.
Study Document
Formulating An Effective National Response To Ebola In Nigeria
… situation made it clear that providing all citizens with the information they needed during this crisis was just as important as the medical service that were provided by community health workers to victims. In fact, the Nigerian government achieved 100% contact tracing in Lagos during this episode ……
References
References
Allam, M. F. (2014, September). Ebola hemorrhagic fever: Case fatality rate 90%? Central European Journal of Public Health 22(3), 207-210.
Allam, M. F. & Vonka, V. (2015, March). Ebola virus disease: Temperature checks for travelers? Central European Journal of Public Health, 23(1), 84.
Brand, J. E. & Stela, D. (2014, October). Ebola is here: Knowledge, identification, and appropriate infection control are key. American Nurse Today, 9(10), 37-39.
Brown, G. (2015, Winter). Ebola in America: An epidemic or a pandemic? ABNF Journal, 26(1), 3-5.
Ebola. (2019). Doctors without Borders. Retrieved from https://www.doctorswithout borders.org/what-we-do/medical-issues/ebola.
Ebola outbreak. (2019). U.S. Centers for Disease Control and Prevention. Retrieved from https://www.cdc.gov/vhf/ebola/history/2014-2016-outbreak/index.html .
Ebola virus disease. (2019). U.S. Centers for Disease Control and Prevention. Retrieved from https://www.cdc.gov/vhf/ebola/index.html .
Hancock, M. (2019, September). After Ebola. African Business, 422, 56-58.
Study Document
Maritime Safety And Security SOP For Homeland Security Perspectives
… by the maritime industry (Hoffmann, 2018). Expectations, competition, and tensions are at highest as different entities within the maritime sector to streamline their service, add value, and strategically try to meet the demands of their customers and those of global safety and sustainability. Despite the technical dimension, … based on three fundamental pillars; people, process, and technology.
Literature review
Traditionally, attacks in the maritime industry, especially on ships, were…[break]…and provide timely service to the millions of clients in the industry (Hoffmann, 2018). Technology encourages the industry to be on its toes developing new and better ……
References
References
Bowen, B.M. (2011). Measuring the Human Factor of Cyber Security. Rerieved from http://www.cs.columbia.edu/~bmbowen/papers/metrics_hst.pdf
Bueger, C. (2015). What is Maritime Security? Maritime Policy, 53, 159-164.
Fitton, O. P. (2015). The Future of Maritime Cyber Security. Retrieved from https://eprints.lancs.ac.uk/id/eprint/72696/1/Cyber_Operations_in_the_Maritime_Environment_v2.0.pdf
Hadlington, L. (2018). The \\\\\\"Human Factor\\\\\\" in cybersecurity: Exploring the accidental insider. Psychological and Behavioral Examinations in Cyber Security, 4(6), 46-63.
Hareide, O. S. (2018). Enhancing Navigator Competence By Demonstrating Maritime Cyber Security. The Journal of Navigation, 71(5), 1025-1039.
Hayes, C. R. (2016). Maritime Cybersecurity: The Future of National Security. Monterey, California: Naval Post Graduate School.
Herzog, S. (2011). Revisiting the Estonian Cyber Attacks: Digital Threats and Multinational Responses. Journal of Strategic Security, 4(2), 49-60.
Hoffmann, J. (2018). Review of Maritime Transport. New York: UNCTAD.
Study Document
Lifelong Learning Plan For A Healthcare Administrator
… practice in the field of management and administration as well as in healthcare advances in treating substance abuse clients and their providing supportive service for their families. I also want to practice more with holistic care and healing and integrative care wherein I work with other healthcare … in the Army Substance Abuse program and will express my desires to the administrator there to launch or take part in integrative care delivery.
Environment
I plan on staying in the area as there is a lot of work to be done here in terms of facilitating ……
References
References
Freeman, E. (2001). Substance Abuse Intervention, Prevention, Rehabilitation, and Systems Change: Helping Individuals, Families, and Groups to Empower Themselves. Columbia University Press.
Maxwell, J. (1998). The 21 Irrefutable Laws of Leadership. Nashville, TN: Thomas Nelson Publishers.
Northouse, P. G. (2016). Leadership: Theory and practice (7th ed.). Thousand Oaks: CA: Sage Publications.
Stogdill, R. M. (1948). Personal factors associated with leadership: A survey of the literature. Journal of Psychology, 25, 35–71.
Study Document
Ethical Issues Conflicts Of Interest
… is a violation of the law and ethical policies. It should be discouraged because it amounts to manipulation informed by one’s authority. Public service is likely to suffer if a conflict of interest is ignored. Conflict of interest leads to constricting civil liberties. It obliterates neutrality and ……
References
References
Alterio, E. (2011). From judicial comity to legal comity: A judicial solution to global disorder?I-CON, 9(2), 394-424. doi: 10.1093/icon/mor036
BrainMass. (2019). Correctional officer subculture: Ethics. Retrieved from https://brainmass.com/law/familylaw/correctional-officer-subculture-ethics-165895
Filgueiras, F. (2011).Transparência e controle da corrupção no Brasil. In: Corrupção e sistemapolítico no Brasil, edited by Leonardo Avritzer and Fernando Filgueiras. Rio de Janeiro: CivilizaçãoBrasileira.
Kindregan, C. (1975).Conflict of interest and the lawyer in civil practice. Retrieved from https://scholar.valpo.edu/vulr/vol10/iss3/2
Legal Dictionary. (2018). Conflict of interest. Retrieved from https://legaldictionary.net/conflict-of-interest/
Lilles, H. (2002). Circle sentencing: Part of the restorative justice continuum. IIRP. Retrieved from https://www.iirp.edu/news/circle-sentencing-part-of-the-restorative-justice-continuum
Montes, A., Mears, D., &Conchran, J. (2016). The privatization debate: A conceptual framework for improving (public and private) corrections. Journal of Contemporary Criminal Justice. 32(4). Retrieved from https://www.researchgate.net/publication/305418634_The_Privatization_Debate_A_Conceptual_Framework_for_Improving_Public_and_Private_Corrections
Off, C. (1999). How can we trust our fellow citizens? In: Democracy and trust, edited by Mark Warren. Cambridge: Cambridge University Press.
Study Document
Improving Medication Safety And Nursing Care
Patient safety is one of the key aspects of healthcare delivery and a critical component in determining the quality of healthcare service. Patient safety is influenced by many factors including medication safety, which is identified as one of the most common type of errors in … and comprehensively unlike a nursing theoretical model.
In conclusion, patient safety is at the core of initiatives to enhance the quality of healthcare service. Patient safety incorporates different components including medication administration and nursing care activities. Nursing work is characterized by various interruptions that compromise medication safety ……
References
References
Getnet, M.A. & Bifftu, B.B. (2017, November 20). Work Interruption Experienced by Nurses during Medication Administration Process and Associated Factors, Northwest Ethiopia. Nursing Research and Practice. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5735655/
Monteiro, C., Avelar, A.F.M. & Pedreira, M.G. (2015, Jan-Feb). Interruptions of Nurses’ Activities and Patient Safety: An Integrative Literature Review. Revista Latino Americana de Enfermagem, 23(1), 169-179.
Taylor, M.J., McNicholas, C., Nicolay, C., Darzi, A., Bell, D. & Reed, J.E. (2013). Systematic Review of the Application of the Plan-Do-Study-Act Method to Improve Quality in Healthcare. BMJ Quality & Safety, 23(4), 290-298.
Westbrook, J.I., Li, L., Hooper, T.D., Raban, M.Z., Middleton, S. & Lehnbom, E.C. (2016). Effectiveness of a “Do not Interrupt” Bundled Intervention to Reduce Interruptions During Medication: A Cluster Randomized Controlled Feasibility Study. BMJ Quarterly & Safety, 26(9), 734-742.
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