Organizational Change Essays (Examples)
Study Document
Quality Improvement Plan
… then consider the new outputs that may be more effective in reaching this goal. The quality improvement plan will allow the department to change its current focus to one that is aimed at satisfying the customer or one that puts the customer needs first. This will result … able to self-assess its performance in the service that it delivers to its customers and determine the areas that the department can implement change that will be focused on the customer and not on the supplier. Having done a self-assessment, the department can plan for future improvements ……
References
References
Brown, C. (2019). Why and how to employ the SIPOC model. Journal of business continuity & emergency planning, 12(3), 198-210.
Carvalho, M. S., Magalhaes, D. S., Varela, M. L., Sa, J. O., & Gonçalves, I. (2016). Definition of a collaborative working model to the logistics area using design for Six Sigma. International Journal of Quality & Reliability Management, 33(4), 465-475.
Shojaie, A. A., Raissi, S., & Dogahe, R. A. (2016). Impact analysis of TQM\\\\\\'s hard aspects on sigma level in electronics and telecommunication production process. International Journal of Productivity and Quality Management, 18(4), 425-439.
Study Document
Valiant
...Organizational change Company Description
Company Summary
Valiant Marketing is a new conception in marketing. Our marketing agency will be tilted toward gaining clients to work with LGBT consumers and businesses. Basically, Valiant will work towards connecting businesses in America with the LGBTQ community. Our company will work with major companies, brands, entities and government institutions in the endeavor to comprehend, reach, serve and work with the LGBTQ. By conducting extensive market research across the spectrum of this community, Valiant Marketing will provide our clientele with a profound and substantial understanding of how to realistically link with and engage with this increasing, influential, potent and diverse LGBTQ community.
Mission Statement
Vision Statement
We shall operate our business with excellence in all facets and at all times, treasure the exquisiteness and distinctiveness within the advertising and marketing industry, and we will purpose to sustain our brand name and reputation in the highest regard possible.……
References
References
NGLCC. (2019). About NGLCC. Retrieved from: https://www.nglcc.org/
Hill, C., & Jones, G. (2011). Essentials of strategic management. Nelson Education.
Hill, C. W., Jones, G. R., & Schilling, M. A. (2014). Strategic management: theory: an integrated approach. Cengage Learning.
Study Document
Customer Service In The Telecoms Industry
...Organizational change The Telecoms Industry
In the study by Lai, Griffin and Babin (2009) entitled “How quality, value, image, and satisfaction create loyalty at a Chinese telecom,” the researchers used an integrative model to assess the relationship between multiple variables related to consumers’ experience of telecoms in China. The researchers conducted a survey of 118 Chinese telecommunications customers and found that service quality has a direct impact on value perception. Value and customer satisfaction, moreover, were found to determine the extent to which the customer would be loyal to the firm. Corporate image perceptions were also found to impact customer satisfaction. The researchers were able to conclude that customer satisfaction and service quality do make a substantial difference in determining whether customers will be retained or not.
Kim, Park and Jeong (2004) examined how a Korean telecommunications company focused on retaining customers in their article entitled “The effects of customer satisfaction and……
References
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International journal of academic research in business and social sciences, 1(3), 232. Retrieved from http://hrmars.com/admin/pics/381.pdf
Boohene, R., & Agyapong, G. K. (2011). Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana). International Business Research, 4(1), 229-240. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.662.3208&rep=rep1&type=pdf
Chu, P. Y., Lee, G. Y., & Chao, Y. (2012). Service quality, customer satisfaction, customer trust, and loyalty in an e-banking context. Social Behavior and Personality: an international journal, 40(8), 1271-1283.
Lai, F., Griffin, M., & Babin, B. J. (2009). How quality, value, image, and satisfaction create loyalty at a Chinese telecom. Journal of business research, 62(10), 980-986. Retrieved from shorturl.at/BMTY7
Lee, H. S. (2013). Major moderators influencing the relationships of service quality, customer satisfaction and customer loyalty. Asian Social Science, 9(2), 1. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.428.6730&rep=rep1&type=pdf
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
Khatibi, A. A., Ismail, H., & Thyagarajan, V. (2002). What drives customer loyalty: An analysis from the telecommunications industry. Journal of Targeting, Measurement and Analysis for Marketing, 11(1), 34-44. Retrieved from https://link.springer.com/content/pdf/10.1057/palgrave.jt.5740065.pdf
Kim, M. K., Park, M. C., & Jeong, D. H. (2004). The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services. Telecommunications policy, 28(2), 145-159. Retrieved from shorturl.at/imDEX
Study Document
Cyber Espionage
...Organizational change Abstract
Cyber espionage has become a critical component of modern cyber warfare as nation-states increasingly rely on cyberspace. However, cyber espionage had generated concerns regarding its acceptability given its potential threats to national security. This qualitative case study research explores the proposition that cyber security should be deemed an acceptable state behavior while cyber attack is unacceptable. This study seeks to answer the question, “How is cyber espionage an acceptable state behavior for intelligence gathering though it potentially damages relations between nation-states?” The qualitative case study examined existing studies on this issue and employed thematic analysis to analyze the data. The study found that cyber espionage is an acceptable state behavior since it plays a key role in cyber warfare, helps to establish appropriate countermeasures against cyberattacks and potential threats in cyberspace, and enhances intelligence gathering. While the study provides significant insights on this topic, future studies should examine the……
References
Bibliography
Ablon, L. “Data Thieves: The Motivations of Cyber Threat Actors and Their Use and Monetization of Stolen Data.” RAND Corporation, March 2018. https://www.rand.org/content/dam/rand/pubs/testimonies/CT400/CT490/RAND_CT490.pdf
Agarwal A. & CERT-IN. “Cyber Espionage, Infiltration and Combating Techniques.” Indian Computer Emergency Response Team, 2013. https://www.cert-in.org.in/Downloader?pageid=5&type=2&fileName=CIPS-2013-0128.pdf
Banks, W.C. “Cyber Espionage and Electronic Surveillance: Beyond the Media Coverage.” Emory law Journal 66, (2017).
Baxter, P. & Jack, S. “Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers.” The Qualitative Report 13, no. 4 (2008).
Brown, G. “Spying and Fighting in Cyberspace: What is Which?” Journal of National Security Law & Policy 8, (2017).
Connell, M. & Vogler, S. “Russia’s Approach to Cyber Warfare.” CNA Analysis and Solutions, 2017. https://www.cna.org/CNA_files/PDF/DOP-2016-U-014231-1Rev.pdf
Creswell, J.W. Research design: Qualitative, quantitative, and mixed methods approaches, 4th ed. Thousand Oaks, CA: Sage Publications Inc.
Diplomacy Data. “Cyber Security and Cyber Espionage in International Relations.” Diplomacy Data, 2015. http://diplomacydata.com/cyber-security-and-cyber-espionage-in-international-relations/
Study Document
Health Care Reform
… reform involved necessitates that the process is started and measures put in place to safeguard the little steps made towards great and positive change in future. Private companies control the US healthcare system; that is a fact that makes reform all the more challenging (Nikolai, 2019). In … will be integrated better. One aspect of improving the healthcare provision is boosting the benefits that come with it. This system component was change by the Affordable Healthcare Act. The act directed insurance companies to provide clients with the basic benefits of healthcare. Effectively, insurance is required …
Role of Health Information Technology
There’s a need for a complete and holistic adoption of a secure healthcare and confidential information technology and change referred to as HIT. This is what the healthcare system needs for the sake of establishing a culture of transparency. Information technology will ……
References
Bibliography
Barrett, S., & Hammond, J. (2009, September 20). Key Elements of Healthcare Reform. Retrieved from Insurance Reform Watch: https://www.insurancereformwatch.org/basic/key.shtml
Nikolai. (2019, November 20). Healthcare Reform: What It Is and Why We Need It. Retrieved from National Institute of Health Policy: https://www.nihp.org/healthcare-reform-what-it-is-and-why-we-need-it/
Study Document
Media And Its Grip On Youth Culture
… meaning has to keep changing as the child grows to adolescence and then to adulthood, and the media is there to facilitate that change. The meaning communicate to the child is not going to be the same for the adult, but the Culture Industry has a finely ……
References
Works Cited
Drake, Jennifer, et al. Growing up postmodern: Neoliberalism and the war on the young. Rowman & Littlefield Publishers, 2002.
Giroux, Henry. “Disney, Casino Capitalism and the Exploitation of Young Boys: Beyond the Politics of Innocence.” TruthOut, 2009. https://truthout.org/articles/disney-casino-capitalism-and-the-exploitation-of-young-boys-beyond-the-politics-of-innocence/
Hall, Stuart. “Representation & the Media.” Media Education Foundation, 1997. https://www.mediaed.org/transcripts/Stuart-Hall-Representation-and-the-Media-Transcript.pdf
Marger, Martin N. \\\\\\\\\\\\"The mass media as a power institution.\\\\\\\\\\\\" Power in modern societies (1993): 238-249.
Study Document
Immigration Terms And Analysis Of Interview
… of paisanaje (Massey, n.d., p. 105).
Finally, Juan talks about being “brown,” which is the new colloquialism for a blurred ethnic boundary. Demographic change to the United States population throughout history resulted in the continual re-classification of different immigrant groups according to their re-negotiated status. Fox & … to be loud, and the media does give them more of a megaphone than is necessary. Americans need to focus on the positive change taking place throughout the society as diversity and multiculturalism become the normative ethical ideal. Americans should take pride in the fact that theirs … the normative ethical ideal. Americans should take pride in the fact that theirs is a culture of immigrants, and a society that welcomes change. Many of the problems related to undocumented immigrants can be traced even less to race or ethnicity and more to socioeconomic class status. ……
References
References
Fox, C. & Guglielmo, T.A. (2012). Defining America’s racial boundaries: Blacks, Mexicans, and European Immigrants, 1890–1945. American Journal of Sociology 118(2) (September 2012): 327-379.
Gonzales, R. G. (2011). Learning to be illegal: Undocumented youth and shifting legal contexts in the transition to adulthood. American Sociological Review 76(4) (AUGUST 2011): 602-619
Huntington, S.P. (2009). The Hispanic challenge. Foreign Policy, 28 Oct, 2009.
Jones-Correa, M. (2012). Contested ground. Transatlantic Council on Migration. July 2012.
Massey, D. S. (1986). The social organization of Mexican Migration to the United States.” The Annals of the American Academy of Political and Social Science 48(7):, Vol. 487, Immigration and American Public Policy (Sep., 1986): 102-113?
Massey, D. S. (n.d.). What were the paradoxical consequences of militarizing the border with Mexico?
Study Document
Gordon Foundry Case
… Mr. White Deer. There are multiple layers of problems in this case, but all fall under the rubric of ineffective leadership.
Leadership determines organizational culture. Mr. Smith seems amicable enough, but seems like a laissez-faire leader who lacks awareness of organizational culture and climate. He believes the old foundry workers are a “fine group of fellows” because they have been with Gordon Foundry for … values, and beliefs have been ingrained for so long that it is unlikely that any of the foundry workers will be willing to change. The foundry workers also seem to lack a leader or manager that sets the tone of their discourse and their comportment, which is … to the problem. Mr. Smith needs to improve his leadership style, and recognize that he is uniquely in charge of creating a new organizational culture. He has the legitimate authority and also the respect of the……
References
References
Myatt, M. (n.d.). Leadership and toxic work environments. N2Growth. Retrieved from https://www.n2growth.com/controlling-gossip/
Study Document
Global Transformations And The Human Condition Global Lives Of Things
...Organizational change Section 1
The commodity selected for this research paper is coffee. This commodity was chosen owing to the reason that it is one of the most common and most consumed beverages across the globe. In fact, the practice of consuming coffee goes to as far back as the 15th century (Einstein, 2019). As indicated by Ponte (2002), more than 2.25 billion cups of coffee are consumed on an everyday basis. 54 percent if adults in America consume coffee with an average intake of at least three cups of coffee every day. In totality, it is approximated that the United States spends just about $40 billion on coffee annually. One of the key issues surrounding the consumption of coffee is the health benefits or risks that the commodity poses. The effects of coffee on the health of human beings are controversial. For the most part, there is a lot that has……
References
References
Bhupathiraju, S. N., Pan, A., Manson, J. E., Willett, W. C., van Dam, R. M., & Hu, F. B. (2014). Changes in coffee intake and subsequent risk of type 2 diabetes: three large cohorts of US men and women. Diabetologia, 57(7), 1346-1354.
Cadden, I. S. H., Partovi, N., & Yoshida, E. M. (2007). Possible beneficial effects of coffee on liver disease and function. Alimentary pharmacology & therapeutics, 26(1), 1-8.
D’Costa, K. (2011). The Culture of Coffee Drinkers. Scientific American.
Einstein, E. (2019). The Health Benefits of Coffee: How does drinking coffee help your body and your brain? Scientific American.
Lucas, M., Mirzaei, F., Pan, A., Okereke, O. I., Willett, W. C., O’Reilly, É. J., ... & Ascherio, A. (2011). Coffee, caffeine, and risk of depression among women. Archives of internal medicine, 171(17), 1571-1578.
Ponte, S. (2002). The latte revolution? Regulation, markets and consumption in the global coffee chain. World development, 30(7), 1099-1122.
Rudeen, K. (2018). The History of Coffee and its Concurrent Marketing Strategies. Scholars Archive.
Samoggia, A., & Riedel, B. (2019). Consumers’ Perceptions of Coffee Health Benefits and Motives for Coffee Consumption and Purchasing. Nutrients, 11(3), 653.
Study Document
Teaching Sexual Education In Public School
...Organizational change Background: Why Teach Sexual Education?
With about half of all high school students admitting to have already had sex, and only 60% of those students claiming they used a condom, sexual education can be considered a public health imperative (National Conference of State Legislatures, 2019). Unwanted pregnancy and sexually transmitted diseases are the most important health-related reasons to teach sexual education in public schools. Research has shown that “when sex education is comprehensive, students feel more informed, make safer choices and have healthier outcomes — resulting in fewer unplanned pregnancies and more protection against sexually transmitted diseases and infection,” (“America’s Sex Education: How We Are Failing Our Students,” 2017, p. 1). Children will seek out and find information related to sex outside the classroom, such as on the Internet, opening them up to potentially poor sources of information. Compounding the problem is that only 13 states currently require sexual education……
References
References
Abbott, K., Ellis, S. J., & Abbott, R. (2016). “We”ve got a lack of family values’: an examination of how teachers formulate and justify their approach to teaching sex and relationships education. Sex Education, 16(6), 678–691. doi:10.1080/14681811.2016.1169398
“America’s Sex Education: How We Are Failing Our Students,” (2017). USC Department of Nursing. Retrieved from https://nursing.usc.edu/blog/americas-sex-education/
Bauman, S.D. (2018). When sex ed pretends to be secular. Senior Independent Study Theses. Paper 8059. Retrieved from https://openworks.wooster.edu/independentstudy/8059
Kirby, D. B. (2008). The impact of abstinence and comprehensive sex and STD/HIV education programs on adolescent sexual behavior. Sexuality Research and Social Policy, 5(3), 18-27
Lepore, J. (2015). The facts of life. 94 Foreign Aff. 144 (2015).
National Conference of State Legislatures (2019). State policies on sex education in schools. Retrieved from http://www.ncsl.org/research/health/state-policies-on-sex-education-in-schools.aspx
Pardini, P. (2019). The history of sexuality education. Rethinking Schools. Retrieved from http://rethinkingschools.aidcvt.com/sex/sexhisto.shtml
Planned Parenthood (2019). What is sex education? Retrieved from https://www.plannedparenthood.org/learn/for-educators/what-sex-education
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