Information Management Essays (Examples)
Study Document
Application Of Quality And Safety Concepts
… Even with the above challenges, mistakes and inefficiencies persist within the healthcare domain owing to the low-key technology utilized by the sector for management. Most healthcare systems across the globe continue to stick to a pen-and-paper system, including those in developed nations such as America. This is … is also an increase in litigation and administrative costs on account of such mistakes and inefficiencies (Amit, 2019). Of particular concern is: patient information exchange when patients are shifted between departments or hospitals. Conventionally-performed record sharing of patients is ineffective and time-consuming, as well as puts patient … and time-consuming, as well as puts patient data in jeopardy (i.e., risk of data leaks and loss of confidentiality/ privacy). Inefficient or partial information interchange may be highly dangerous if the patient requires complex or emergency treatment.
Hence, this paper holds that the sole means of addressing … Quality Improvement) strategies and demands……
References
Bibliography
Alotaibi, Y. K., & Federico, F. (2017). The impact of health information technology on patient safety. Saudi Med J, 38(12), 1173–1180.
Amit, M. (2019, January 28). 5 Problems Which Healthcare Technology Can Solve for a Healthier World. Retrieved from Net Solutions: https://www.netsolutions.com/insights/5-healthcare-problems-which-digital-technologies-can-solve-for-a-fit-and-healthy-world/
DeSanctis, G., & Poole, M. S. (1994). Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory. Organization Science, 5(2), 121-147.
Feldman, S. S., Buchalter, S., & Hayes, L. W. (2018). Health Information Technology in Healthcare Quality and Patient Safety: Literature Review. JMIR Med Inform, 6(2).
Halamka, J., Mandl, K., & Tang, P. (2008). Early Experiences with Personal Health Records. Journal of the American Medical Informatics Association, 15(1), 1-7.
IOM. (1999). To Err is Human: Building a Safer Health System. National Academy of Sciences.
Singh, H., & Sittig, D. (2016). Measuring and improving patient safety through health information technology: The Health IT Safety Framework. BMJ Quality & Safety, 25, 226-232.
Weigel, F., Hall, D. J., & Landrum, W. H. (2009). Human/Technology Adaptation Fit Theory for Healthcare. SAIS 2009 Proceedings.
Study Document
US Army Human Resource Doctrine
… HR databases.
Man the force functions are broadly classified into five categories: Namely, personnel accountability (PA), retention operations, strength reporting (SR), personnel readiness management (PRM), and personnel information management (PIM) (United States Department of the Army, 2014). PRM involves assessing the combat capabilities of the army as well as individual readiness. PA … Department of the Army, 2014). PRM involves assessing the combat capabilities of the army as well as individual readiness. PA refers to the management of location and duty status of every…[break]…This course requires soldiers to train in an environment that is similar to that of close combat. ……
References
References
United States Department of the Army. (2014). Field Manual FM 1-0 Human Resources Support April 2014. Retrieved from website: https://armypubs.us.army.mil/doctrine/index.html
United States Department of the Army. (2013). Field Manual FM 1-04 Legal Support to the Operational Army March 2013. Retrieved from website:
Study Document
Customer Service In The Telecoms Industry
...Information management The Telecoms Industry
In the study by Lai, Griffin and Babin (2009) entitled “How quality, value, image, and satisfaction create loyalty at a Chinese telecom,” the researchers used an integrative model to assess the relationship between multiple variables related to consumers’ experience of telecoms in China. The researchers conducted a survey of 118 Chinese telecommunications customers and found that service quality has a direct impact on value perception. Value and customer satisfaction, moreover, were found to determine the extent to which the customer would be loyal to the firm. Corporate image perceptions were also found to impact customer satisfaction. The researchers were able to conclude that customer satisfaction and service quality do make a substantial difference in determining whether customers will be retained or not.
Kim, Park and Jeong (2004) examined how a Korean telecommunications company focused on retaining customers in their article entitled “The effects of customer satisfaction and……
References
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International journal of academic research in business and social sciences, 1(3), 232. Retrieved from http://hrmars.com/admin/pics/381.pdf
Boohene, R., & Agyapong, G. K. (2011). Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana). International Business Research, 4(1), 229-240. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.662.3208&rep=rep1&type=pdf
Chu, P. Y., Lee, G. Y., & Chao, Y. (2012). Service quality, customer satisfaction, customer trust, and loyalty in an e-banking context. Social Behavior and Personality: an international journal, 40(8), 1271-1283.
Lai, F., Griffin, M., & Babin, B. J. (2009). How quality, value, image, and satisfaction create loyalty at a Chinese telecom. Journal of business research, 62(10), 980-986. Retrieved from shorturl.at/BMTY7
Lee, H. S. (2013). Major moderators influencing the relationships of service quality, customer satisfaction and customer loyalty. Asian Social Science, 9(2), 1. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.428.6730&rep=rep1&type=pdf
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
Khatibi, A. A., Ismail, H., & Thyagarajan, V. (2002). What drives customer loyalty: An analysis from the telecommunications industry. Journal of Targeting, Measurement and Analysis for Marketing, 11(1), 34-44. Retrieved from https://link.springer.com/content/pdf/10.1057/palgrave.jt.5740065.pdf
Kim, M. K., Park, M. C., & Jeong, D. H. (2004). The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services. Telecommunications policy, 28(2), 145-159. Retrieved from shorturl.at/imDEX
Study Document
Aging Workforce
… workplace
Introduction
The workforce is aging in the 21st century (Heggeness, Carter-Johnson, Schaffer, & Rockey, 2016). An aging workforce presents certain challenges for management in today’s workplace. Not only does it mean that the workplace will consist of multiple generations of workers, each with their own strengths … with having an aging workforce. Most of these risks can easily be addressed and require simply a little accommodation on the part of management.
To prevent issues like ageism from rearing up, however, managers should discuss the importance of diversity and inclusivity in the workplace. Just because … (Truxillo et al., 2015). Cognitive changes can be result in challenges related to fluid intelligence—i.e., age-related alterations in the person’s ability to process information, rely upon memory or focus and pay attention during a task. Crystallized intelligence presents another cognitive change and refers to the person’s ability … see the value in staying……
References
References
Burtless, G., & Quinn, J. F. (2002). Is working longer the answer for an aging workforce? Working Papers in Economics, 82.
Ciutiene, R., & Railaite, R. (2015). Age management as a means of reducing the challenges of workforce aging. Engineering Economics, 26(4), 391-397.
Heggeness, M. L., Carter-Johnson, F., Schaffer, W. T., & Rockey, S. J. (2016). Policy implications of aging in the NIH-funded workforce. Cell Stem Cell, 19(1), 15-18.
Koh, T. Y., Rowlinson, S., & Pollock, S. (2019). Dealing with Ageing Workforce in the Hong Kong Construction Industry: an Initial Exploration. Proceedings of the Creative Construction Conference (2019) 091
Lassila, S. (2019). Managing Risks of an Aging Workforce. Construction Executive, 2020. Retrieved from https://constructionexec.com/article/managing-risks-of-an-aging-workforce
Perry, L. S. (2010). Designing the workplace for the aging workforce. White paper, Zurich in North America, Retrieved December, 20, 2010.
Schwartz, J., Monahan, K., Hatfield, S. & Anderson, S. (2018). No time to retire redesigning work for our aging workforce. Deloitte.
Streb, C. K., Voelpel, S. C., & Leibold, M. (2008). Managing the aging workforce:: Status quo and implications for the advancement of theory and practice. European management journal, 26(1), 1-10.
Study Document
Walt Disney
… it has to be directional. Once the direction is defined, the parenting strategy has to be defined: this is the “manner in which management coordinates activities, transfers resources, and cultivates capabilities among product lines and business units” (Wheelan, Hunger, Hoffman & Bamford, 2010, p. 5). The strategy ……
References
References
Wheelen, T. L., Hunger, J. D., Hoffman, A. N., & Bamford, C. E. (2010). Strategic management and business policy. Upper Saddle River, NJ: Prentice Hall.
Study Document
Advantages And Disadvantages Of Interrelationships Between Organizational
… six different human resources or accounting operations, instead of a single, centralized operation. This implies that there is repetition of functions, systems of management, development of policies and others (Daft, 2015).
Matrix Organizational Structure
The matrix organizational structure facilitates flexibility. An organization utilizing a matrix structure within … by the government, the ultimate decision making undertaken by Air India is not only formalized but also centralized and the highest level of management reports to the Ministry of Civil Aviation.
Situated at the Safdarjung Airport in the city of New Delhi, the responsibility of the Ministry … (Civil Aviation, 2019).
The complexities of Air India’s business structure significantly impact the company’s organizational functions. It is imperative to note that the management of Air India Limited has been entirely Indian, both before and after the merger. The inference of this is that the company should … interacted with one another. As……
References
References
Air India. (2019). Board of Directors. Retrieved from: http://www.airindia.in/board-of-directors.htm
Aquinas, P. G. (2008). Organization structure and design. India: Excel Books India.
Burns, T., & Stalker, G. M. (2005). Mechanistic and organic systems. Organizational Behavior, 2, 214-25.
Choo, S., & Bowley, C. (2007). Emerald Article: Using training and development to affect job satisfaction. Journal of Small Business and Enterprise Development, 14(2),339 - 352.
Cichocki, P., & Irwin, C. (2014). Organization design: A guide to building effective organizations. Kogan Page Publishers.
Civil Aviation. (2019). About Us: Organizational Setup. Retrieved from: http://www.civilaviation.gov.in/en/aboutus/orgsetup
Cunliffe, A. L. (2008). Organization theory. New York: Sage.
Cunliffe, A. L., & Luhman, J. T. (2012). Key concepts in organization theory. New York: Sage.
Study Document
How To Use Employee Referrals To Increase Workforce But Still Be
… example, a referral who is a family member or friend of the referring source is less likely to have a great relationship with management at the organization and is more likely to leave the company at some point than is a referral who is simply part of … its approach to moderating the effect of self-interest in employee referrals. One proposition mentioned by Eisenhardt (1989) is that “when the principal has information to verify agent behavior, the agent is more likely to behave in the interests of the principal” (p. 60). This means, from an ……
References
Bibliography
Bussin, M., & Christos, D. (2018). Blind hiring not as crazy as it sounds. HR Future, 2018(Sep 2018), 36-39.
CBS News (2017). Retrieved from http://www.cbsnews.com/videos/meet-bozoma-saint-john-the-woman-tasked-with-fixing-ubers-image/
Eisenhardt, K. M. (1989). Agency theory: An assessment and review. Academy of management review, 14(1), 57-74.
Frank, L. (2018). How to Use Employee Referrals Without Giving Up Workplace Diversity. Retrieved from https://hbr.org/2018/03/how-to-use-employee-referrals-without-giving-up-workplace-diversity
Jensen, M., & Meckling, W. (1976) Theory of the firm: Man- agerial behavior, agency costs, and ownership structure. Journal of Financial Economics, 3, 305-360.
Larcker, D. F., & Tayan, B. (2017). Governance Gone Wild: Epic Misbehavior at Uber Technologies. Rock Center for Corporate Governance at Stanford University Closer Look Series: Topics, Issues and Controversies in Corporate Governance No. CGRP-70, 18-3.
Payscale. (2018). Retrieved from https://www.payscale.com/data/job-referral s
ProActive Solutions. (2020). Agency theory. Retrieved from http://knowledgegrab.com/learners-zone/study-support/performance-management-review/framework-introduction-to-hrm/agency-theory/
Study Document
Workplace Trends And Changes
… a profession that is generally socially seen as being work that women excel at. Men tend to pursue careers in engineering or in management or in information technology—professions where there is a lot of critical thinking going on. The Administrator must be conscious of this fact and work to create ……
References
Works Cited
Ghaffary, S. Political tension at Google is only getting worse. Vox, 2019. https://www.vox.com/recode/2019/8/2/20751822/google-employee-dissent-james-damore-cernekee-conservatives-bias
Kreager, Derek A., and Jeremy Staff. "The sexual double standard and adolescent peer acceptance." Social psychology quarterly 72.2 (2009): 143-164.
Nilsson, Warren. "Positive institutional work: Exploring institutional work through the lens of positive organizational scholarship." Academy of Management Review 40.3 (2015): 370-398.
O'Neil, Adrienne, et al. "The# MeToo movement: an opportunity in public health?." The Lancet 391.10140 (2018): 2587-2589.
PLBSH. Yes, Men Can Be Sexually Harassed In The Workplace. PLBSH, 2019. https://www.plbsh.com/yes-men-can-be-sexually-harassed-in-the-workplace/
Wong, N. & Chin, Y. “Issues and Challenges Faced by Generation X While Managing Generation Y.” International Journal of Business and Social Science 7.2 (2016): 167-170.
Study Document
Globalization Of Insurance
...Information management While the U.S. enjoys the largest insurance market, U.S. companies no longer own the majority of the insurance market share in the country. Foreign companies do with 74% (Vaughan & Vaughan, 2013). This goes to show the extent to which foreign companies have grown in the insurance industry thanks to the globalization of insurance but also to the spread of wealth throughout the world. Insurance companies and finance go together as the former depends upon the latter for return on investment (ROI). Part of the problem with the globalization of insurance is that everything has been globalized—right down to investable markets. Since 2008, central banks around the world have lowered rates to the point that it is impossible for insurance funds to obtain a targeted ROI without investing in risk assets. Likewise, regulatory bodies have gone global as well with organizations like the Common Framework for the Supervision of Internationally……
References
References
Egan, M. (2018). Tax cut triggers $437 billion explosion of stock buybacks. Retrieved from https://money.cnn.com/2018/07/10/investing/stock-buybacks-record-tax-cuts/index.html
Flegm, E. H. (2008). The Need for Reliability in Accounting. Why historical cost is more reliable than fair value. Journal of Accountancy, 205(5), 34.
Healy, P. M., Palepu, K., & Serafeim, G. (2009). Subprime Crisis and Fair-Value Accounting. HBS Case, (109-031).
Laux, C., & Leuz, C. (2010). Did fair-value accounting contribute to the financial crisis?. Journal of economic perspectives, 24(1), 93-118.
Light, L. (2019). More than Half of All Stock Buybacks are Now Financed by Debt. Here’s Why That’s a Problem. Retrieved from https://fortune.com/2019/08/20/stock-buybacks-debt-financed/
Reda, J. (2018). How Stock Buybacks Can Affect Executive Compensation. Retrieved from http://clsbluesky.law.columbia.edu/2018/08/03/how-stock-buybacks-can-affect-executive-compensation/
Young, M. R., (2008). Both sides make good points. Journal of Accountancy, 205(5), 34.
Vaughan, E. J., & Vaughan T. M., (2013). Fundamentals of Risk and Insurance, 11th Edition.
Study Document
Revealing Bias In The Tweets Of Tesla CEO Elon Musk
… was subsequently sued for defamation. Another came recently when Musk said that “the coronavirus panic is dumb” (Stewart, 2020). Musk tends to present information in cavalier ways, often trying to appear humorous to a younger generation of stakeholders who tend to idolize him.
Any bias presented by ……
References
References
Marofsky, M., Grote, K. (Writers), Christiansen, L., Dean, W. (Directors), Christiansen, L., &Hommeyer, T (Producers). (1991). Understanding our biases and assumptions [Video file]. Retrieved from Films on Demand database.
Stewart, E. (2020). Elon Musk’s coronavirus journey: A timeline. Retrieved from https://www.vox.com/recode/2020/3/19/21185417/elon-musk-coronavirus-tweets-panic-ventilators-chloroquine-tesla-factory
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