Team-Based Workforce
I understand the objections you have raised, regarding the creation of a team-based workplace. However, as well as the potential problems you are concerned about, consider the old adage that 'the true definition of insanity is doing the same thing again and again, while expecting different results.' Sales are flat and a new sense of energy is needed to invigorate the company.
Using workplace teams will create a sense of community and solidarity amongst employees. One of the problems with salespersons in particular is that they view their work as an individualized effort, rather than a team effort. Working as a team rewards them for how well they perform in the service of others, not just how they shine alone. Teams will be rewarded 'as a team' rather than for the performance of individual members. This will create cohesiveness in a volatile workplace environment, where people often shift jobs quickly.
Teams can generate new ideas when they work together that individual employees might not be able to generate alone, through brainstorming (Building blocks for teams, 2011, Penn State). Teams are based on the belief that many hands make light work. Teams create synergy, and demonstrate the concept that the group is worth more than the functioning of its individual units. This is why the teams must be structured so that they are all composed of individuals with different strengths and talents, as well as unique yet compatible personality profiles. Performance reviews and previous jobs will be used to compose small, multi-dimensional teams that will be able to work together, using different strengths, experiences, and viewpoints.
Each team will have a team leader, but the leader will take a less proactive role as the team becomes more of an autonomous unit. It has been said that every group goes through a process of 'forming, storming, norming, and performing' (Forming, storming, norming, and performing 2012, Mind Tools). During the forming stage, the team…
Sample Source(s) Used
References
Building blocks for teams. (2011). Penn State. Retrieved:
http://tlt.its.psu.edu/suggestions/teams/about/benefits.html
Forming, storming, norming, and performing. (2012). Mind Tools. Retrieved:
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