T Mobile Essays (Examples)
Study Document
Customer Service In The Telecoms Industry
… telecommunications company focused on retaining customers in their article entitled “The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services.” The researchers found that customer satisfaction played the most significant part in determining customer loyalty. Factors that had a significant impact ……
References
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International journal of academic research in business and social sciences, 1(3), 232. Retrieved from http://hrmars.com/admin/pics/381.pdf
Boohene, R., & Agyapong, G. K. (2011). Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana). International Business Research, 4(1), 229-240. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.662.3208&rep=rep1&type=pdf
Chu, P. Y., Lee, G. Y., & Chao, Y. (2012). Service quality, customer satisfaction, customer trust, and loyalty in an e-banking context. Social Behavior and Personality: an international journal, 40(8), 1271-1283.
Lai, F., Griffin, M., & Babin, B. J. (2009). How quality, value, image, and satisfaction create loyalty at a Chinese telecom. Journal of business research, 62(10), 980-986. Retrieved from shorturl.at/BMTY7
Lee, H. S. (2013). Major moderators influencing the relationships of service quality, customer satisfaction and customer loyalty. Asian Social Science, 9(2), 1. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.428.6730&rep=rep1&type=pdf
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
Khatibi, A. A., Ismail, H., & Thyagarajan, V. (2002). What drives customer loyalty: An analysis from the telecommunications industry. Journal of Targeting, Measurement and Analysis for Marketing, 11(1), 34-44. Retrieved from https://link.springer.com/content/pdf/10.1057/palgrave.jt.5740065.pdf
Kim, M. K., Park, M. C., & Jeong, D. H. (2004). The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services. Telecommunications policy, 28(2), 145-159. Retrieved from shorturl.at/imDEX
Study Document
Barriers That Prevent Implementation Of IoT Within Small Businesses
… from everyday objects to provide real-time analyses and new applications for these technologies are being developed every day. Indeed, there are already more mobile devices in use around the world than there are people, and most authorities agree that the Internet of Things deployments will continue to … many businesses at present is the Internet of Things or IoT. For example, according to An and Wang (2018), “After the Internet and mobile communication network, the Internet of Things has become an important trend in the development of information technology, greatly promoting the reform of the … advantage, especially in an increasingly globalized marketplace (Schaffhauser, 2018).
Some of the most important features of IoT applications include the fact that conventional mobile devices such as smartphones, various types of personal computers, video systems and other handheld devices as well as objects that have traditionally not … ways. As Kaushik (2019) points……
References
References
Ahamed, J., & Rajan, A.V. (2016). Internet of Things (IoT): Application systems and security vulnerabilities. 2016 5th International Conference on Electronic Devices, Systems and Applications (ICEDSA), 1-5.
Aishah, S., Sahandi, R., Prakoonwit, S., & Khan, W. (2019). Big data and IoT opportunities for small and medium-sized enterprises (SMEs). In Handbook of Research on Big data and the IoT. doi: 10.4018/978-1-5225-7432-3.ch005
An, N. & Wang, J. (2018, October). Research and practice on innovative methods of ideological and political education for college student. Educational Sciences Theory and Practice, 18(5), 2386-2391.
Banham, R. (2016, July-August). IoT complexity: As the Internet of Things expands, the risks-and questions of liability-become more complicated. Risk Management, 63(6), 39-44.
Bhardwaj, A., Subramanyam, G. V., Avasthi, V. & Sastry, H. (2016). Review of solutions for securing end user data over cloud applications. International Journal of Advanced Computer Research, 6(27), 2277-2291.
Bok, H. (2014, September). An empirical study on factors influencing Internet advertising effects. Advances in Management, 7(9), 6-9.
Business.com. (2018). Disaster preparedness for small businesses. Business.com, September 26. Retrieved from https://www.business.com/articles/business-disaster-prep/ .
Cass, J. (2019). Internet of Things: What it is, how it works, examples and more. Just Creative. Retrieved from https://justcreative.com/2018/11/19/internet-of-things-explained/ .
Study Document
Security In Communication Challenges
… over the globe. Statistics indicate that by the culmination of 2018, there were approximately 5.1 billion individuals across the globe that subscribed to mobile services, and this signified approximately 67 percent of the world’s populace. Furthermore, the statistics indicate that more than 60 percent of the population ……
References
References
Bagheri-Karam, G. (2010). Physical-Layer Security in Wireless Communication Systems. Ontario: Waterloo.
Chang, Z. (2019). Physical Layer Security in Wireless Communications. University Of Jyväskylä. Retrieved from: http://users.jyu.fi/~timoh/TIES327/WPLS.pdf
Chen, Q., Zhang, C., & Zhang, S. (2008). Secure transaction protocol analysis: models and applications. Springer-Verlag.
GSMA. (2019). Number of Mobile Subscribers Worldwide Hits 5 Billion. Retrieved from: https://www.gsma.com/newsroom/press-release/number-mobile-subscribers-worldwide-hits-5-billion/
Gu, X., & Hunt, R. (2005). Wireless LAN attacks and vulnerabilities. the proceeding of IASTED Networks and Communication Systems.
Ijemaru, G. K., Adeyanju, I. A., Olusunyi, K. O., Ofusori, T. J., Ngharamike, E. T., Sobowale, A. A. (2018). Security Challenges of Wireless Communications Networks: A Survey. International Journal of Applied Engineering Research, 13 (8): 5680 – 5692.
IJEMARU, G. K., UDUNWA, A. I., NGHARAMIKE, E. T., & OLEKA, E. U. (2015). Evaluating the Challenging Issues in the Security of Wireless Communication Networks in Nigeria. International Journal of Innovative Technology and Exploring Engineering (IJITEE), Vol. 3, Issue 12, pp. 1-5, 2014.
Jain, A. (2013). Network Security-The Biggest Challenge in Communication. Advance in Electronic and Electric Engineering. Research India Publications.
Study Document
Best Buy Purchasing And Supply Management
… these retail outlets, Best Buy also offers and products through its Web sites using the Best Buy, bestbuy.com, GreatCall, Geek Squad, Best Buy Mobile, Best Buy Direct, Magnolia, Pacific Kitchen and Home, bestbuy.ca, bestbuy.com.mx and the Best Buy Express brand names (Company profile, 2019). In addition, the … and the Best Buy Express brand names (Company profile, 2019). In addition, the company also offers range of consumer products and services using mobile apps and a network of call centers (Company profile, 2019).
The company’s top leadership team has been highly successful in keeping track of … all 250 of its smaller retail stores in the United States (Canada will not be affected) that are dedicated to the sales of mobile phones (Ong & Ong, 2018). A growing number of industry analysts caution that these store closures may just be the tip of the … tax loopholes on their books……
References
References
Chan, R. (2011, June 29). Best Buy. Marketing, 20.
Corporate responsibility and sustainability. (2019). Best Buy Co., Inc. Retrieved from https://corporate.bestbuy.com/sustainability/ .
Best Buy supply chain. (2019). Best Buy Co., Inc. Retrieved from https://www.bestbuy. com/site/help-topics/ca-transparency-act/pcmcat263000050003.c?id=pcmcat 263000050003.
Company profile. (2019). Yahoo! Finance. Retrieved from https://finance.yahoo.com/quote/ BBY/profile?p=BBY.
Mitchell, S. (2009, September-October). The big box swindle: The true cost of the mega-retailers. Multinational Monitor, 27(5), 34-39.
Ong, T. (2018, May 1). Best Buy is closing all 250 of its mobile stores in the U.S. The Verge. Retrieved from https://www.theverge.com/2018/3/1/17066232/best-buy-close-all-mobile-stores-may-us .
Thomas, L. (2019, August 28). Best Buy revs up supply chain ahead of the holiday season. CNBC. Retrieved from https://www.cnbc.com/2019/08/28/best-buy-revs-up-supply-chain-ahead-of-the-holiday-season.html .
Wack, K. (2017, June 29). Credit card issuers face peril from rise in store closures: American Banker, 182(124), 37-39.
Study Document
Data Security Using RFID Bands At Music Festivals
... mobile The radio frequency identification or RFID is the new technological method for quick identification of the user, especially if used for public events like music festivals. It makes data management easier, so that information about the attendees is managed technically by capturing data from scanners and transmitting it to the computer without the user's physical contact. This paper is about managing adult attendees at music festivals whose information would be stored in RFID wrist bands linked to their Twitter, Facebook, and credit/debit bank cards. The following sections would probe into its compliance issues and the related regulations that would impact the planned implementation.
Analysis
Description of the Chosen Use Case
RFID wrist bands would be used for managing adult attendees at a music festival at a hotel where bands would be linked to their Twitter and Facebook accounts and their bank credit/debit cards so that the buying of eatables is……
References
References
Event Tribe. (n.a.). The top 10 benefits of using RFID for events. Retrieved from https://www.eventbrite.com/blog/academy/the-top-10-benefits-of-using-rfid-for-events/
ID&C. (n.a.). How to RFID wristbands work? Retrieved from https://www.idcband.com/blog/how-do-rfid-wristbands-work/
Kacicki, T. (2019, July 15). 4 commonly overlooked facts about RFID wristbands. Intellitix. Retrieved from https://intellitix.com/hub/four-commonly-overlooked-facts-rfid
OECD. (2008). OECD policy guideline on RFID. https://www.oecd.org/sti/ieconomy/40892347.pdf
Quirk, R.E. & Borrello, S.J. (2005). RFID: Rapid deployment and regulatory challenges. Retrieved from https://www.pharmamanufacturing.com/assets/Media/MediaManager/VenableRFIDpaper.pdf?SESSID=62935cf41f5a19909f5bb3ae3a598490
Williamson, A., Tsay, L., Kateeb, I.A. & Burton, L. (2013). Solutions for RFID smart tagged card security vulnerabilities. AASRI Procedia, 4, 282-287. DOI: 10.1016/j.aasri.2013.10.042
Study Document
Challenges In Management Facing Transformational Leaders Service
… Leaders: Service and Technology
Carreiro, H., & Oliveira, T. (2019). Impact of transformational leadership on the diffusion of innovation in firms: Application to mobile cloud computing. Computers in Industry, 107, 104-113.
The authors of this article maintain that leadership forms one of the main factors for organizational adoption of … innovation model phases, utilizing PLS technique and information from as many as 154 companies, for studying the implementation of novel technology, namely MCC (mobile cloud computing). Factors like corporate vision, supportive leaders, intellectual stimulation, and personal acknowledgment are important when it comes to implementation intent. In contrast, ……
References
References
Al Ahmad, S., Easa, N. F., & Mostapha, N. (2019). The Effect of Transformational Leadership on Innovation: Evidence from Lebanese Banks. European Research Studies Journal, 22(4), 215-240.
Aldholay, A. H., Isaac, O., Abdullah, Z., & Ramayah, T. (2018). The role of transformational leadership as a mediating variable in DeLone and McLean information system success model: The context of online learning usage in Yemen. Telematics and Informatics, 35(5), 1421-1437.
Carreiro, H., & Oliveira, T. (2019). Impact of transformational leadership on the diffusion of innovation in firms: Application to mobile cloud computing. Computers in Industry, 107, 104-113.
Zappalà, S., & Toscano, F. (2019). Transformational leadership and innovation adoption: Is there a moderation role of personal initiative and job control?. Psychologica, 119.
Zhang, Y., Zheng, J., & Darko, A. (2018). How does transformational leadership promote innovation in construction? The mediating role of innovation climate and the multilevel moderation role of project requirements. Sustainability, 10(5), 1506.
Study Document
Enhancing Communication Migration From 4G To 5G
…
Review of the current status
Communication networks have made significant improvements in the last few years. In the last decade, networks, and especially mobile communication networks have developed from Bluetooth, WLAN, 2G, and 3G to 4G communication networks. With the specific focus to 4G, which is the … unprecedented and ever-increasing growth of users and demand for data traffic as well as the emergence of new technologies, applications, and technologies in mobile Communication. The development of 3G led to the advanced technological requirement for 4G with a data rate of 1Gbps downlink and uplink 500 ……
References
References
Alkhazaali, N.H., 2017. Mobile Communication through 5G Technology (Challenges and Requirements). International Journal of Communications, Network and System Sciences, 10(05), p.202.
Gandotra, P., and Jha, R.K., 2016. Device-to-device communication in cellular networks: A survey. Journal of Network and Computer Applications, 71, pp.99-117.
Penttinen, Jyrki T. J., et al. 2019. "Deployment," in 5G Explained: Security and Deployment of Advanced Mobile Communications, Wiley, pp.271-291
Shen, Xuemin. "Device-to-device communication in 5G cellular networks." IEEE Network 29, no. 2 (2015): 2-3.
Tehrani, M.N., Uysal, M., and Yanikomeroglu, H., 2014. Device-to-device communication in 5G cellular networks: challenges, solutions, and future directions. IEEE Communications Magazine, 52(5), pp.86-92.
Zhang, A., and Lin, X., 2017. Security-aware and privacy-preserving D2D communications in 5G. IEEE Network, 31(4), pp.70-77.
Study Document
Online Auctions For Fund Raising By Non Profit Organizations
… and children in fragile economic status in over 100 countries globally. The World Vision could leverage the opportunity of an online auction, particularly mobile auctions, to raise funds. Mobile auctions enable donors and guests to submit their bids via smartphones from the convenience of their seats. Mobile auctions open a charity auction to a wider audience, increase competition translating to revenue maximization by World Vision. Undertaking online auctions breaks the ……
References
References
Cachon, G. P., Daniels, K., & Lobel, R. (2015). The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity. https://ssrn.com/abstract=2698192
Connelly, A., & Winter, M. (2003). Going...Going...Gone!: Successful Auctions for Non-Profit Institutions (Second). Target Funding Group, Inc. All.
Fasli, M., Co, C., & Co, C. (2014). Designing and Implementing E-market Games. Designing and Implementing e-Market Games. January 2005.
Forbes Magazine. (2019). The 100 Largest U.S. Charities. Forbes Magazine. https://doi.org/10.1007/springerreference_75918
Hasker, K., & Sickles, R. (2010). eBay in the Economic Literature: Analysis of an Auction Marketplace. Review of Industrial Organization, 37(1), 3–42. https://doi.org/10.1007/s11151-010-9257-5
Kingston, K. (2015). A Higher Bid: How to Transform Special Event with Strategic Benefit Auctions. John Wiley & Sons, Inc., Hoboken, New Jersey.
Klemperer, P. (2004). Auctions: Theory and Practice. In Princeton University Press. https://doi.org/10.4337/9781839107429.00004
McAfee, P. (2017). The Ideal Auction - Numberphile. YouTube. https://www.youtube.com/watch?v=4kWuxfVbIaU
Study Document
Privacy In Social Networks Regarding Machine Learning
… and information sharing may seem like two diametrically opposed concepts in the context of social media, and to a high degree they are. Mobile devices allow users to set information sharing settings that allow algorithms on other applications to identify a person’s location, habits, and view other ……
References
References
Balle, B., Gascón, A., Ohrimenko, O., Raykova, M., Schoppmmann, P., & Troncoso, C. (2019, November). PPML\\\\\\\\\\\\'19: Privacy Preserving Machine Learning. In Proceedings of the 2019 ACM SIGSAC Conference on Computer and Communications Security (pp. 2717-2718). ACM.
Bilogrevic, I., Huguenin, K., Agir, B., Jadliwala, M., Gazaki, M., & Hubaux, J. P. (2016). A machine-learning based approach to privacy-aware information-sharing in mobile social networks. Pervasive and Mobile Computing, 25, 125-142.
Bonawitz, K., Ivanov, V., Kreuter, B., Marcedone, A., McMahan, H. B., Patel, S., ... & Seth, K. (2017, October). Practical secure aggregation for privacy-preserving machine learning. In Proceedings of the 2017 ACM SIGSAC Conference on Computer and Communications Security (pp. 1175-1191). ACM.
Hunt, T., Song, C., Shokri, R., Shmatikov, V., & Witchel, E. (2018). Chiron: Privacy-preserving machine learning as a service. arXiv preprint arXiv:1803.05961.
Lindsey, N. (2019). New Research Study Shows That Social Media Privacy Might Not Be Possible. Retrieved from https://www.cpomagazine.com/data-privacy/new-research-study-shows-that-social-media-privacy-might-not-be-possible/
Mohassel, P., & Zhang, Y. (2017, May). Secureml: A system for scalable privacy-preserving machine learning. In 2017 IEEE Symposium on Security and Privacy (SP) (pp. 19-38). IEEE.
Mooney, S. J., & Pejaver, V. (2018). Big data in public health: terminology, machine learning, and privacy. Annual review of public health, 39, 95-112.
Oh, S. J., Benenson, R., Fritz, M., & Schiele, B. (2016, October). Faceless person recognition: Privacy implications in social media. In European Conference on Computer Vision (pp. 19-35). Springer, Cham.
Study Document
Starbucks Use Of Wireless Technology
… aware of the locations of Starbucks due to the GPS system. [1: Torrington, M. (2016, April 12). Starbucks: A Case Study in Effective Mobile App Marketing. Digital Turbine.]…
References
References
Brewin, B. (2001, Jan 08). Starbucks takes wireless leap. Computer World .
Greenemeier, L. (2014, June 24). Starbucks to Offer Wireless Caffeine for Smartphones. Scientific American .
How Household Names Use GIS. (2019, October 9). USC Dornsife.
Torrington, M. (2016, April 12). Starbucks: A Case Study in Effective Mobile App Marketing. Digital Turbine.
Wheeler, C. (2014). Going BIG with GIS. Esri User Conference.
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