Change Model Essays (Examples)
Study Document
Customer Service In The Telecoms Industry
… Lai, Griffin and Babin (2009) entitled “How quality, value, image, and satisfaction create loyalty at a Chinese telecom,” the researchers used an integrative model to assess the relationship between multiple variables related to consumers’ experience of telecoms in China. The researchers conducted a survey of 118 Chinese … company. Lee discusses the five dimensions of SERVQUAL introduced by Parasuraman et al (1988)—reliability, responsiveness, assurance, empathy, and tangibles—and shows that the Parasuraman model was confirmed in later research. However, Lee (2013) also points out that Cronin and Taylor (1992) and Teas (1993) “argued that performance measures ……
References
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International journal of academic research in business and social sciences, 1(3), 232. Retrieved from http://hrmars.com/admin/pics/381.pdf
Boohene, R., & Agyapong, G. K. (2011). Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana). International Business Research, 4(1), 229-240. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.662.3208&rep=rep1&type=pdf
Chu, P. Y., Lee, G. Y., & Chao, Y. (2012). Service quality, customer satisfaction, customer trust, and loyalty in an e-banking context. Social Behavior and Personality: an international journal, 40(8), 1271-1283.
Lai, F., Griffin, M., & Babin, B. J. (2009). How quality, value, image, and satisfaction create loyalty at a Chinese telecom. Journal of business research, 62(10), 980-986. Retrieved from shorturl.at/BMTY7
Lee, H. S. (2013). Major moderators influencing the relationships of service quality, customer satisfaction and customer loyalty. Asian Social Science, 9(2), 1. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.428.6730&rep=rep1&type=pdf
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
Khatibi, A. A., Ismail, H., & Thyagarajan, V. (2002). What drives customer loyalty: An analysis from the telecommunications industry. Journal of Targeting, Measurement and Analysis for Marketing, 11(1), 34-44. Retrieved from https://link.springer.com/content/pdf/10.1057/palgrave.jt.5740065.pdf
Kim, M. K., Park, M. C., & Jeong, D. H. (2004). The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services. Telecommunications policy, 28(2), 145-159. Retrieved from shorturl.at/imDEX
Study Document
Barriers That Prevent Implementation Of IoT Within Small Businesses
… used in this study was originally developed by Venkatesh, Morris, Davis, and Davis (2003) by integrating a number of disparate elements from previous model to create a more accurate approach to understanding how and why technology-related decisions are made by organizations today. The Venkatesh et al. (2003) … create a more accurate approach to understanding how and why technology-related decisions are made by organizations today. The Venkatesh et al. (2003) theoretical model draws on a number of key elements from eight previous theories or model in order to produce a more robust overview concerning the effects of different motivational factors on the technology-related decision-making process to identify how … the technology-related decision-making process to identify how and why end users actually use different technologies.
The rationale in support of this more comprehensive model included identifying similarities between earlier model that could be applied in novel ways to gain fresh……
References
References
Ahamed, J., & Rajan, A.V. (2016). Internet of Things (IoT): Application systems and security vulnerabilities. 2016 5th International Conference on Electronic Devices, Systems and Applications (ICEDSA), 1-5.
Aishah, S., Sahandi, R., Prakoonwit, S., & Khan, W. (2019). Big data and IoT opportunities for small and medium-sized enterprises (SMEs). In Handbook of Research on Big data and the IoT. doi: 10.4018/978-1-5225-7432-3.ch005
An, N. & Wang, J. (2018, October). Research and practice on innovative methods of ideological and political education for college student. Educational Sciences Theory and Practice, 18(5), 2386-2391.
Banham, R. (2016, July-August). IoT complexity: As the Internet of Things expands, the risks-and questions of liability-become more complicated. Risk Management, 63(6), 39-44.
Bhardwaj, A., Subramanyam, G. V., Avasthi, V. & Sastry, H. (2016). Review of solutions for securing end user data over cloud applications. International Journal of Advanced Computer Research, 6(27), 2277-2291.
Bok, H. (2014, September). An empirical study on factors influencing Internet advertising effects. Advances in Management, 7(9), 6-9.
Business.com. (2018). Disaster preparedness for small businesses. Business.com, September 26. Retrieved from https://www.business.com/articles/business-disaster-prep/ .
Cass, J. (2019). Internet of Things: What it is, how it works, examples and more. Just Creative. Retrieved from https://justcreative.com/2018/11/19/internet-of-things-explained/ .
Study Document
Criminal Perspectives Social Trait Classical
… are among the most common criminological perspectives. This text describes the core arguments of these three perspectives and how they dictate the sentencing model used at trial.
The Trait Perspective
The trait perspective argues that an individual’s predisposition to commit crime is influenced by their biological or … than indeterminate sentencing, making it more appropriate for use with the classical/choice (deterrence) perspective.
Indeterminate Sentencing vs. Determinate Sentencing
Each of the two model has its share of advantages. The primary advantage of determinate sentencing is that it takes off power from parole boards, minimizing the risk … bias and subjective evaluations in release decisions (Cole & Smith, 2007). The main disadvantage, however, is that it could reduce the inclination to change behavior since an offender is required to complete their sentence regardless of their good behavior (Cole & Smith, 2007). Generally, the indeterminate model has greater potential for reducing crime……
References
References
Cole, G., & Smith, C. (2007). Criminal Justice in America (5th ed.). Belmont, CA: Cengage Learning.
Hagan, F. E. (2010). Introduction to Criminology: Theory, Methods and Criminal Behavior (7th ed.). Thousand Oaks, CA: Sage.
Mackenzie, D. L. (2001). Sentencing and Corrections in the 21st century: Setting the Stage for the Future. National Criminal Justice Reference Service (NCJRS). Retrieved from https://www.ncjrs.gov/pdffiles1/nij/189106-2.pdf
Siegel, L. J. (2015). Criminology: Theories, Patterns and Typologies (12th ed.). Boston, MA: Cengage Learning.
Study Document
Why Uber Refuses To Hire Drivers As Full Time Employees
… revealed that Uber’s drivers will continue to be classified as contractors. Though the company has viewed this as a victory for its business model, there are plenty of problems that remain as a result of this continuation of what many drivers view as an inappropriate classification. This … is the ones who rely upon the work full-time who feel exploited and rightly so. Uber has displaced the traditional taxi cab business model and undermined the taxi driver’s occupation with its app business that contracts out driving services to independent drivers.
There are indirect issues with … their best it was imperative that they have all their needs met. This is basically the same idea as Maslow’s hierarchy of needs model, which implies that people should have lower level needs met before they can achieve self-actualization.
From the Christian perspective, it is easy to … the company has basically announced……
References
References
Bhuiyan, J. (2018). Uber’s sleek new product? Your safety. Retrieved from https://www.vox.com/2018/9/6/17824294/uber-safety-product-feature s
Bond, S. (2019). Uber Received Nearly 6,000 U.S. Sexual Assault Claims In Past 2 Years. Retrieved from https://www.npr.org/2019/12/05/785037245/uber-received-nearly-6-000-u-s-sexual-assault-claims-in-past-2-year s
Kaltner, J. (2018). Employment status of uber and lyft drivers: Unsettlingly settled. Hastings Women's LJ, 29, 29.
Malos, S., Lester, G. V., & Virick, M. (2018). Uber drivers and employment status in the gig economy: Should corporate social responsibility tip the scales?. Employee Responsibilities and Rights Journal, 30(4), 239-251.
North, A. (2019). It’s not just passengers being assaulted in Ubers. Drivers are at risk, too. Retrieved from https://www.vox.com/2019/12/7/20998646/uber-safety-report-sexual-assault-lyft-case s
Rapier, G. (2019). Uber scored a major victory when the US government ruled drivers aren't employees, but not everyone is happy. Retrieved from https://www.businessinsider.com/uber-drivers-disappointed-ruling-not-employees-2019-5
Reingold, J. (2013). Southwest’s Herb Kelleher: Still crazy after all these years. Retrieved from http://fortune.com/2013/01/14/southwests-herb-kelleher-still-crazy-after-all-these-years/
Rogers, B. (2016). Employment rights in the platform economy: Getting back to basics. Harv. L. & Pol'y Rev., 10, 479.
Study Document
Improving Medication Safety And Nursing Care
… in nursing work to improve medication safety and nursing care.
Research Question
This quality improvement project seeks to…[break]…In comparison to a nursing theoretical model, PDSA promotes action-oriented learning when conducting a quality improvement project. On the contrary, a nursing theoretical model focuses on providing a theoretical foundation for nursing practice. This implies that the application of a nursing theoretical model is a relatively complex process in comparison to PDSA cycle. Some of the benefits of using PDSA methodology in comparison to a nursing … a relatively complex process in comparison to PDSA cycle. Some of the benefits of using PDSA methodology in comparison to a nursing theoretical model include structured experimental learning in which change are tested prior to full implementation (Taylor et al., 2013). Additionally, PDSA incorporates different steps that are carried out systematically and comprehensively unlike … to full implementation (Taylor et al., 2013). Additionally, PDSA incorporates……
References
References
Getnet, M.A. & Bifftu, B.B. (2017, November 20). Work Interruption Experienced by Nurses during Medication Administration Process and Associated Factors, Northwest Ethiopia. Nursing Research and Practice. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5735655/
Monteiro, C., Avelar, A.F.M. & Pedreira, M.G. (2015, Jan-Feb). Interruptions of Nurses’ Activities and Patient Safety: An Integrative Literature Review. Revista Latino Americana de Enfermagem, 23(1), 169-179.
Taylor, M.J., McNicholas, C., Nicolay, C., Darzi, A., Bell, D. & Reed, J.E. (2013). Systematic Review of the Application of the Plan-Do-Study-Act Method to Improve Quality in Healthcare. BMJ Quality & Safety, 23(4), 290-298.
Westbrook, J.I., Li, L., Hooper, T.D., Raban, M.Z., Middleton, S. & Lehnbom, E.C. (2016). Effectiveness of a “Do not Interrupt” Bundled Intervention to Reduce Interruptions During Medication: A Cluster Randomized Controlled Feasibility Study. BMJ Quarterly & Safety, 26(9), 734-742.
Study Document
Managing Behavior In Adolescents And Children Through Solution Focused
… and how the data can be utilized in overseeing conduct in adolescents and…[break]…remedial methods in arranging the phases of progress, and a five-stage model of monetary treatment. Suggestions for refining the training model are given. Monetary challenges are talked about basing the contentions from the budgetary training. This model does not dive into the more specialized money related aptitudes, for example, speculations or expenses, the abilities gained by the five basic advances … from Journal of Human Behavior in the Social Environment where the key focus is conflict management, literacy, negotiation, theory, financial management, a trans-theoretical model of change, and couples therapy where it is cited fifteen times by Plum X metrics or Google scholar. Audience: The journal article is addressed to … money-related inconvenience regularly likens to social clash and conjugal conflict. Tending to these relationship issues while simultaneously promising a required way of life change to defeat……
References
References
Boyer, B., MacKay, K. J., McLeod, B. D., & van der Oord, S. (2018). Comparing Alliance in Two Cognitive-Behavioral Therapies for Adolescents with ADHD Using a Randomized Controlled Trial. Behavior Therapy, 49(5), 781–795. 10.1016/j.beth.2018.01.003
Brockman, M., Hussain, K., Sanchez, B., & Turns, B. (2016). Managing Child Behavior Problems in Children with Autism Spectrum Disorders: Utilizing Structural and Solution Focused Therapy with Primary Caregivers. American Journal of Family Therapy, 44(1), 1–10. 10.1080/01926187.2015.1099414
Gonzalez, C. (2017). Recovering Process from Child Sexual Abuse During Adulthood from an Integrative Approach to Solution-Focused Therapy: A Case Study. Journal of Child Sexual Abuse, 26(7), 785–805. 10.1080/10538712.2017.1354954
Kiser, D. J., & Piercy, F. P. (2014). Creativity and family therapy theory development: Lessons from the founders of solution-focused therapy: The journal of solution focus in organizations. InterAction, 6(2), 51-851645018526?accountid=45782
Smith, T. E., Shelton, V. M., & Richards, K. V. (2016). Solution-focused financial therapy with couples. Journal of Human Behavior in the Social Environment, 26(5), 452–460. 10.1080/10911359.2015.1087921
Study Document
Online Auctions For Fund Raising By Non Profit Organizations
… the popular types of Vickrey auctions McAfee (2017).
Surge Pricing and Congestion Pricing Mechanisms
Surge and congestion pricing are both a dynamic pricing model that employs a price discrimination mechanism to set optimum prices based on the forces of demand. Surge pricing entails a temporary increase in ……
References
References
Cachon, G. P., Daniels, K., & Lobel, R. (2015). The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity. https://ssrn.com/abstract=2698192
Connelly, A., & Winter, M. (2003). Going...Going...Gone!: Successful Auctions for Non-Profit Institutions (Second). Target Funding Group, Inc. All.
Fasli, M., Co, C., & Co, C. (2014). Designing and Implementing E-market Games. Designing and Implementing e-Market Games. January 2005.
Forbes Magazine. (2019). The 100 Largest U.S. Charities. Forbes Magazine. https://doi.org/10.1007/springerreference_75918
Hasker, K., & Sickles, R. (2010). eBay in the Economic Literature: Analysis of an Auction Marketplace. Review of Industrial Organization, 37(1), 3–42. https://doi.org/10.1007/s11151-010-9257-5
Kingston, K. (2015). A Higher Bid: How to Transform Special Event with Strategic Benefit Auctions. John Wiley & Sons, Inc., Hoboken, New Jersey.
Klemperer, P. (2004). Auctions: Theory and Practice. In Princeton University Press. https://doi.org/10.4337/9781839107429.00004
McAfee, P. (2017). The Ideal Auction - Numberphile. YouTube. https://www.youtube.com/watch?v=4kWuxfVbIaU
Study Document
Gangs Formation And Functioning
… academic, and vocational/employment services or initiatives focused on youth gang members and youngsters highly susceptible to joining gangs; and
· Organizational Growth and change – facilitating institutional growth and change for equipping community organizations to better deal with the issue of gangs via a team-based "problem-solving" strategy in line with the problem- and … and policies leading to the most efficient utilization of potential and available resources across and within organizations.
Purpose of the program: The suggested model aims towards gang prevention, suppression, and intervention. The approaches deal with risk factors impacting the overall community, in addition to focused prevention programming … be created and put into force.
Two prevention approach levels – primary and secondary – are taken into account together with the proposed model: prevention. The former involves approaches concentrating on the overall population group of high-risk, high-crime communities. Initiatives successful at alleviating community risk elements or……
References
References
Alleyne, E., & Wood, J. L. (2013). Gang-related crime: The social, psychological, and behavioral correlates. Psychology, Crime & Law, 19(7), 611-627.
FBI, (n.d.). Gangs. Retrieved from https://www.fbi.gov/investigate/violent-crime/gangs#The-Gang%20Threat on 12 June 2020
Finelli, G. A. (2019). Slash, Shoot, Kill Gang Recruitment of Children, and the Penalties Gangs Face. Family Court Review, 57(2), 243-257.
Hesketh, R. F. (2018). A critical exploration of why some individuals with similar backgrounds do or do not become involved in deviant street groups and the potential implications for their future life choices. (Doctoral dissertation, University of Chester, United Kingdom).
Hesketh, R.F. (2019). Joining gangs: living on the edge?. Journal of Criminological Research, Policy and Practice, Vol. 5 No. 4; 280-294.
Higginson, A., Benier, K., Shenderovich, Y., Bedford, L., Mazerolle, L., & Murray, J. (2018). Factors associated with youth gang membership in low?and middle?income countries: a systematic review. Campbell Systematic Reviews, 14(1), 1-128.
Howell, J. C. (2010). Gang Prevention: An Overview of Research and Programs. Juvenile Justice Bulletin. Office of Juvenile Justice and Delinquency Prevention.
Klein, M.W. (1995). The American street gang: Its nature, prevalence, and control. New York: Oxford University Press.
Study Document
Strengths Based Approach For Depression
Life-Stage Considerations: Strengths-Based Approach
Introduction
A strengths-based approach to treatment resonates greatly with resiliency model involving patients and their families, as well as family-focused care grounded in mutually helpful practitioner-patient family therapeutic relationships. In this sort of care … to the authors, every household possesses the strength, capability, and resources for recovering from adversity. Additionally, they explain that unlike the conventional clinical model, strengths-based therapy revolves around strengths as opposed to deficiencies, promotes teamwork as against hierarchy, makes use of resources as against expert opinion, emphasizes … by Gottlieb (2014, p. 26), whose work describes a comprehensive strengths-based nursing care approach. In simple terms, strengths-based nursing care offers an alternate model to the initial deficiencies- based one whilst collaborating with patients. It concentrates on a broad understanding of deficiencies. Nursing personnel who apply this … to the initial deficiencies- based one whilst collaborating with patients. It concentrates on a broad understanding……
References
References
Ditton, L. (2015). Depression Treatment: Strengths-based Approaches. Available at http://www.esteempsychology.com.au
Gan, C., & Ballantyne, M. (2016). Brain injury family intervention for adolescents: A solution-focused approach. NeuroRehabilitation, 38(3), 231-241.
Gottlieb, L. (2014). Strengths-based nursing: A holistic approach to care, grounded in eight core values. American Journal of Nursing, 114(8), 24-32.
Liu, R. T., Kleiman, E., Nestor, B., Cheek, S. (2015). The Hopelessness Theory of Depression: A Quarter Century in Review. Clin Psychol, 22(4), 345-365. DOI:10.1111/cpsp.12125.
Swartz, M. K. (2017). A Strength-Based Approach to Care. J Pediatr Health Care, 31, 1-1. Available at https://www.jpedhc.org/article/S0891-5245(16)30281-4/pdf
World Health Organization. (1998). Health Promotion Glossary. World Health Organization. Available at https://www.who.int/healthpromotion/about/HPR%20Glossary%201998.pdf?ua=1
Xie, H. (2013). Strengths-Based Approach for Mental Health Recovery. Iran J Psychiatry Behav Sci, 7(2), 5-10. Available at https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3939995/
Study Document
Challenges In Management Facing Transformational Leaders Service
… into the subject of leadership elements impacting adoption stages (namely, initiation, implementation, and ‘routinization’). This research involved authors formulating and empirically testing a model based on transformational leadership elements as well as diffusion of innovation model phases, utilizing PLS technique and information from as many as 154 companies, for studying the implementation of novel technology, namely MCC (mobile cloud … effect TL has on two innovation facets: process and product innovation. The article banked on explanatory and quantitative analysis using SEM (structural equations model) with AMOS 20 for researching the link between innovation and TL. The Survey technique was utilized for information acquisition. The sample outcome was … Chinese construction sector experts, receiving a total of 251 valid answers. Information gathered using the questionnaire was evaluated using the HLM (hierarchical linear model) technique. The outcomes suggest that a transformational leader has the potential to cultivate a mutual atmosphere for……
References
References
Al Ahmad, S., Easa, N. F., & Mostapha, N. (2019). The Effect of Transformational Leadership on Innovation: Evidence from Lebanese Banks. European Research Studies Journal, 22(4), 215-240.
Aldholay, A. H., Isaac, O., Abdullah, Z., & Ramayah, T. (2018). The role of transformational leadership as a mediating variable in DeLone and McLean information system success model: The context of online learning usage in Yemen. Telematics and Informatics, 35(5), 1421-1437.
Carreiro, H., & Oliveira, T. (2019). Impact of transformational leadership on the diffusion of innovation in firms: Application to mobile cloud computing. Computers in Industry, 107, 104-113.
Zappalà, S., & Toscano, F. (2019). Transformational leadership and innovation adoption: Is there a moderation role of personal initiative and job control?. Psychologica, 119.
Zhang, Y., Zheng, J., & Darko, A. (2018). How does transformational leadership promote innovation in construction? The mediating role of innovation climate and the multilevel moderation role of project requirements. Sustainability, 10(5), 1506.
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