Valued Essays(Examples)
Study Document
Panera Bread
...Valued Panera Bread
In its 2015 Form 10-K, Panera Bread describes itself as “one of the largest food service companies in the United States” and that its success is attributable to “our ability to create long-term concept differentiation.”
The company defines its strategy as differentiation, and this aligns with the generic strategy as defined by Porter. The differentiation strategy cites differentiation as a source of competitive advantage and the market scope as broad (MindTools, 2019).
In this, Panera bread is trying to achieve competitive advantage through concept differentiation. It cannot sustain competitive advantage based on things like the food it serves (fairly standard mainstream white people fare) or free wifi, but it believes that total package concept that it offers is sufficiently unique to win business in the long run. There are individual competitors, but few major competitors that do exactly what Panera Bread does. If Panera is competing against mainly……
References
References
MindTools (2019) Porter’s generic strategies. MindTools. Retrieved March 26, 2019 from https://www.mindtools.com/pages/article/newSTR_82.htm
Panera Bread 2015 Form 10K. Retrieved March 26, 2019 from https://www.sec.gov/Archives/edgar/data/724606/000072460616000042/a2015122910k.htm
Study Document
Nelson Mandela
...Valued Life of a historical leader: Nelson Mandela
Introduction
Efficient leadership constitutes the main force resulting in ethical culture formation and bolstered ethicality in making decisions (Ferrell & Fraedrich, 2015). The term leadership denotes intrinsic capability of commanding and leading other people towards any specified goal. The process of leadership entails formulation of a vision and ideas, adopting and sticking to values which support the aforementioned visions, engaging in tricky decision-making whenever needed, and utilizing one's innate charisma for inspiring followers to also stick to those values. Sound leadership aids companies with vision creation that serves as the basis for corporate values. Ethical decisions form an important component of efficient leaders, in addition to their capability of driving others towards goal attainment.
The term ethics, or moral philosophy as it is otherwise referred to, entails systematization, defense and recommendation of the concepts of correct and incorrect conduct (Fisher & Lovell, 2006).……
References
References
Daft, R. L. (2010). Organization theory and design, 10th Edition. Mason, OH: South-Western Cengage Learning.
Ferrell, O. C., & Fraedrich, J. (2015). Business ethics: Ethical decision making & cases. Nelson Education.
Fisher, C., & Lovell, A. (2006). Business Ethics and Values: Individual, Corporate and International Perspectives. FT Prentice Hall.
Glad, B., & Blanton, R. (1997). FW de Klerk and Nelson Mandela: A study in cooperative transformational leadership. Presidential Studies Quarterly, 27(3), 565-590.
Masbagusdanta, K. (2013). Everyone Can Be a Moral Leader. Global ethics network. Retrieved from https://www.globalethicsnetwork.org/profiles/blogs/everyone-can-be-a-moral-leader
Schoemaker, P.J.H. & Krupp, S. (2014). 6 principles that made Nelson Mandela a renowned leader. Fortune. Retrieved from https://fortune.com/2014/12/05/6-principles-that-made-nelson-mandela-a-renowned-leader/
Tutu, D. (2013). Nelson Mandela: A colossus of unimpeachable moral character. The Washington Post. Retrieved from https://www.washingtonpost.com/local/nelson-mandela-a-colossus-of-unimpeachable-moral-character/2013/12/06/0a2cd28a-5ec9-11e3-be07-006c776266ed_story.html
Study Document
Risk Management And Insurance
...Valued
Q1
Annuities account for a great part of the protection one affords self against death. They do not follow the application of the law of large numbers as the law is traditionally utilized in life insurance. It has, therefore, been referred to as “upside-down life insurance.” When an annuitant passes away during the period of accumulation, their beneficiaries are paid a death benefit. The common treatment of annuities is to account for gross premium returns excluding interest or to account for the cash value, whichever is greater. The principle is for the principal sum to be liquidated over the annuitant’s lifetime regardless of the means of accumulation.
Q2
Annuities can fall under various classes. Traditionally, the following classifications have been used to differentiate annuities:
i. Individual vs. group annuity
ii. Fixed-dollar vs. variable annuity
iii. Deferred annuity vs. immediate annuity
iv. Installment annuity vs. single-premium annuity
v. Single life vs.……
References
References
Vaughan, E. J., & Vaughan, T. (2007). Fundamentals of risk and insurance. John Wiley & Sons.
Study Document
Customer Service In The Telecoms Industry
...Valued The Telecoms Industry
In the study by Lai, Griffin and Babin (2009) entitled “How quality, value, image, and satisfaction create loyalty at a Chinese telecom,” the researchers used an integrative model to assess the relationship between multiple variables related to consumers’ experience of telecoms in China. The researchers conducted a survey of 118 Chinese telecommunications customers and found that service quality has a direct impact on value perception. Value and customer satisfaction, moreover, were found to determine the extent to which the customer would be loyal to the firm. Corporate image perceptions were also found to impact customer satisfaction. The researchers were able to conclude that customer satisfaction and service quality do make a substantial difference in determining whether customers will be retained or not.
Kim, Park and Jeong (2004) examined how a Korean telecommunications company focused on retaining customers in their article entitled “The effects of customer satisfaction and……
References
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International journal of academic research in business and social sciences, 1(3), 232. Retrieved from http://hrmars.com/admin/pics/381.pdf
Boohene, R., & Agyapong, G. K. (2011). Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana). International Business Research, 4(1), 229-240. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.662.3208&rep=rep1&type=pdf
Chu, P. Y., Lee, G. Y., & Chao, Y. (2012). Service quality, customer satisfaction, customer trust, and loyalty in an e-banking context. Social Behavior and Personality: an international journal, 40(8), 1271-1283.
Lai, F., Griffin, M., & Babin, B. J. (2009). How quality, value, image, and satisfaction create loyalty at a Chinese telecom. Journal of business research, 62(10), 980-986. Retrieved from shorturl.at/BMTY7
Lee, H. S. (2013). Major moderators influencing the relationships of service quality, customer satisfaction and customer loyalty. Asian Social Science, 9(2), 1. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.428.6730&rep=rep1&type=pdf
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
Khatibi, A. A., Ismail, H., & Thyagarajan, V. (2002). What drives customer loyalty: An analysis from the telecommunications industry. Journal of Targeting, Measurement and Analysis for Marketing, 11(1), 34-44. Retrieved from https://link.springer.com/content/pdf/10.1057/palgrave.jt.5740065.pdf
Kim, M. K., Park, M. C., & Jeong, D. H. (2004). The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services. Telecommunications policy, 28(2), 145-159. Retrieved from shorturl.at/imDEX
Study Document
Gordon Foundry Case
...Valued Mr. White Deer’s case represents an unfortunately common occurrence: a toxic workplace environment. It is difficult to provide a thorough assessment without having been an eyewitness to the events precipitating the aggressive maneuver of the hose-down, but it is clear that several micro-aggressions had already taken place to intimidate Mr. White Deer. There are multiple layers of problems in this case, but all fall under the rubric of ineffective leadership.
Leadership determines organizational culture. Mr. Smith seems amicable enough, but seems like a laissez-faire leader who lacks awareness of organizational culture and climate. He believes the old foundry workers are a “fine group of fellows” because they have been with Gordon Foundry for a long time and they have served the company well. Yet the “fine group of fellows” is better described as a “good old boys” club: men from an older generation whose values are starkly different from those……
References
References
Myatt, M. (n.d.). Leadership and toxic work environments. N2Growth. Retrieved from https://www.n2growth.com/controlling-gossip/
Study Document
Global Transformations And The Human Condition Global Lives Of Things
...Valued Section 1
The commodity selected for this research paper is coffee. This commodity was chosen owing to the reason that it is one of the most common and most consumed beverages across the globe. In fact, the practice of consuming coffee goes to as far back as the 15th century (Einstein, 2019). As indicated by Ponte (2002), more than 2.25 billion cups of coffee are consumed on an everyday basis. 54 percent if adults in America consume coffee with an average intake of at least three cups of coffee every day. In totality, it is approximated that the United States spends just about $40 billion on coffee annually. One of the key issues surrounding the consumption of coffee is the health benefits or risks that the commodity poses. The effects of coffee on the health of human beings are controversial. For the most part, there is a lot that has……
References
References
Bhupathiraju, S. N., Pan, A., Manson, J. E., Willett, W. C., van Dam, R. M., & Hu, F. B. (2014). Changes in coffee intake and subsequent risk of type 2 diabetes: three large cohorts of US men and women. Diabetologia, 57(7), 1346-1354.
Cadden, I. S. H., Partovi, N., & Yoshida, E. M. (2007). Possible beneficial effects of coffee on liver disease and function. Alimentary pharmacology & therapeutics, 26(1), 1-8.
D’Costa, K. (2011). The Culture of Coffee Drinkers. Scientific American.
Einstein, E. (2019). The Health Benefits of Coffee: How does drinking coffee help your body and your brain? Scientific American.
Lucas, M., Mirzaei, F., Pan, A., Okereke, O. I., Willett, W. C., O’Reilly, É. J., ... & Ascherio, A. (2011). Coffee, caffeine, and risk of depression among women. Archives of internal medicine, 171(17), 1571-1578.
Ponte, S. (2002). The latte revolution? Regulation, markets and consumption in the global coffee chain. World development, 30(7), 1099-1122.
Rudeen, K. (2018). The History of Coffee and its Concurrent Marketing Strategies. Scholars Archive.
Samoggia, A., & Riedel, B. (2019). Consumers’ Perceptions of Coffee Health Benefits and Motives for Coffee Consumption and Purchasing. Nutrients, 11(3), 653.
Study Document
Diversity In The Workplace
… when this is not the case, it “conveys mixed messages at best about the degree to which all members and cultural identities are valued.”
One of the factors that influences the impact that diversity will have on the organization, as noted above, is the willingness of the … of a platform is little better than a homogeneous population. However, when members of different cultural groups are aware that their voices are valued, they are more likely to express those voices clearly. In the dominant culture in the United States, the social norms are quite different, … the United States, the social norms are quite different, and can leave an international person, for example, feeling that their experiences are not valued; this is the way many cultures interpret the lack…[break]…Corse (2013) discussing how gender education can contribute to fostering this greater degree of openness.
……
References
References
Ely, R. & Thomas, D. (2001) Cultural diversity at work: The effects of diversity perspectives on work group processes and outcomes. Administrative Science Quarterly. Vol. 46 (2) 229-273.
Hesmondhalgh, D. & Baker, S. (2015) Sex, gender and work segregation in the cultural industries. The Sociological Review. Vol. 63 (S51) 23-36.
MacLeod, A. (1992) Hegemonic relations and gender resistance: The new veiling as accommodating protect in Cairo. . Signs: Journal of Women in Culture and Society. Vol. 17 (3) 533-557.
Nathan, R. (no date). As others see us. No publication, in possession of the author.
Sargent, C. & Corse, S. (2013) Picture my gender(s): Using interactive media to engage students in theories of gender construction. Teaching Sociology. Vol. 41 (3) 242-256.
Study Document
Walmart And Starbucks Sustainability
...Valued Sustainability
Literature Review
The Starbucks' Social Responsibility & Sustainability (2017) outlines the company's plan for each on several fronts. These are complex issues, and they receive some complexity in their treatment. Starbucks has four main areas of focus: community, ethical sourcing, environment, and diversity. Roughly, community and diversity would fall into the category of social responsibility, as these cover community service, youth action, the Starbucks Foundation, the Ethos Water Fund, and the company's diversity plan. On the sustainability front, there is the ethics of coffee, tea, cocoa and farmer support and this combines with water, energy, green building and climate change. The company's marketing of its approach contains a lot of high level discussion, but there are opportunities to take a deeper dive into specific initiatives and metrics. A lot of what Starbucks does with its approach focuses on things that matter most to the company (its supply chain, for……
References
References
Aguilera, R, Rupp, D., Williams, C. & Ganapathi, J. (2005) Putting the S back in corporate social responsibility: A multi-level theory of social change in organizations. Academy of Management Review. (2005). Retrieved November 4, 2017 from https://www.ideals.illinois.edu/bitstream/handle/2142/1768/TS_Aguilera.pdf?sequence=2&isAllowed=y
Banerjee, S. (2008) Corporate social responsibility: the good, bad and the ugly. Critical Sociology. Vol. 34 (1)
Blowfield, M., Frynas, J. (2005) Editorial setting new agendas: Critical perspectives on corporate social responsibility in the developing world. International Affairs. Vol. 81 (3) 499-513.
Brammer, S., Jackson, G. & Matten, D. (2012). Corporate social responsibility and institutional theory: New perspectives on private governance. Socio-Economic Review. Vol. 10 (2012) 3-28.
Campbell, J. (2007) Why would corporations behave in socially responsible ways? An institutional theory of corporate social responsibility The Academy of Management Review. Vol. 32 (3) 946-967.
Epstein, E. (1987) The corporate social policy process: Beyond business ethics, corporate social responsibility, and corporate social responsiveness. California Management Review. Vol. 29 (3) 99.
Friedman, M. (1970) The social responsibility of business is to increase its profits. New York Times Magazine. Retrieved November 4, 2017 from https://www.colorado.edu/studentgroups/libertarians/issues/friedman-soc-resp-business.html
Heningway, C. & Maclagan, P. (2004) Managers' personal values as drivers of corporate social responsibility. Journal of Business Ethics. Vol. 50 (1) 33-44.
Study Document
Psychology And The Role Of Ethics
...Valued Introduction
Several ethical issues, dilemmas, and problems apply to various aspects of psychology, including educational and scientific practices. The expansive body of literature on ethical issues shows that ethical issues are normally multifaceted and usually pose societal, interpersonal, professional, emotional, and intellectual challenges to psychologists. Furthermore, every psychologist can act unethically and harm their clients. In brief, ethics is important in the field of psychology, for it guides psychologists and various aspects of the field they are married to.
Ethics, as a field, emerged from the inquiries about moral life by ancient Greek philosophers. The term ethics is now described as a set of principles or a system that can significantly alter previous considerations regarding choices and actions. Philosophers argue that ethics is a sub-discipline of philosophy that deals with the dynamics of what is right and what is wrong when making decisions. Concerning research, ethics is an evolving field;……
References
References
Hardicre, J. (2014). An overview of research ethics and learning from the past. British Journal of Nursing, 23(9), 483-486.
Kjellström, S., Ross, S. N., & Fridlund, B. (2010). Research ethics in dissertations: ethical issues and complexity of reasoning. Journal of medical ethics, 36(7), 425-430.
Simelane-Mnisi, S. (2018). Role and importance of ethics in research. Ensuring research integrity and the ethical management of data (pp. 1-13). IGI Global.
Smith, D. (2003). Five principles for research ethics. Monitor on Psychology, 34(1), 56.
Resnik, D. B. (2015). What is ethics in research & why is it important? Retrieved May 26, 2020, from https://www.niehs.nih.gov/research/resources/bioethics/whatis/index.cfm
Walsh, R. T. (2015). Introduction to ethics in psychology: Historical and philosophical grounding. Journal of Theoretical and Philosophical Psychology, 35(2), 69.
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