On the job, workers have complained that "clock card entries being altered by managers to save on labour expenses," is rife, as is being forced to work beyond the stated limits of their shift.
Retention
McDonald's employees and managers have alleged that retention is deliberately kept low, to avoid paying benefits and raises, and because new, less well paid workers can easily fill the rote jobs. "Most of the crew in store were generally made to feel as if they were fully expendable" (Cranna 1995). "The relatively young age and little previous work experience of McDonald's crew members means that shouting is one of the main methods used by management to discipline staff...we've seen staff reduced to tears"(MacDougall 2003).
Diversity
According to its corporate website, McDonald's has been recognized for its achievements in employing Black, Asian, and disabled worker and affirms its commitment to diversity more than a quarter of the company officers and middle-managers are minorities. Women make up a similar percentage of company officers, and 46% of middle-management employees are women. More than 40.7% of all McDonald's U.S. Owner/Operators are women and minorities.
Works Cited
Cranna, Andrew. "Witness Statement." McLibel Transcripts. 1995. 29 Apr 2008. http://www.mcspotlight.org/people/witnesses/employment/cranna_andrew.html
Diversity Facts." McDonald's Corporation. 2008. 29 Apr 2008. http://www.mcdonalds.com/corp/values/people/diversity/diversity_facts.html
MacDougal, William. "McDonald's Worker Resistance - Shaking the Golden Arches." ZNet: Activism. 8 Jan 2003. 29 Apr 2008. http://www.zmag.org/content/showarticle.cfm?ItemID=2837
McDonalds rolls out online recruitment." Computer World. 3 Jul 2006. 29 Apr 2008. http://www.computerworld.com.au/index.php/id;1762186985;fp;4;fpid;17;pf;1
Recruiting suitable applicants." UK Case Study. McDonald's Restaurants.
The Times 100. 29 Apr 2008. http://www.thetimes100.co.uk/case-study--recruiting-selecting-training-for-success -- 28-194-3.php
Training." UK Case Study. McDonald's Restaurants.
The Times 100. 29 Apr 2008. http://www.thetimes100.co.uk/case-study--recruiting-selecting-training-for-success -- 28-194-5.php
Sample Source(s) Used
Works Cited
Cranna, Andrew. "Witness Statement." McLibel Transcripts. 1995. 29 Apr 2008. http://www.mcspotlight.org/people/witnesses/employment/cranna_andrew.html
Diversity Facts." McDonald's Corporation. 2008. 29 Apr 2008. http://www.mcdonalds.com/corp/values/people/diversity/diversity_facts.html
MacDougal, William. "McDonald's Worker Resistance - Shaking the Golden Arches." ZNet: Activism. 8 Jan 2003. 29 Apr 2008. http://www.zmag.org/content/showarticle.cfm?ItemID=2837
McDonalds rolls out online recruitment." Computer World. 3 Jul 2006. 29 Apr 2008. http://www.computerworld.com.au/index.php/id;1762186985;fp;4;fpid;17;pf;1
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