Study Document
Introduction
The person I interviewed is named Pio and he is an IT consultant who has 20 years in the industry and now heads his own company and provides leadership for other companies that need expert advice on their networks and infrastructure. He is … not even like to lift a finger. If I could just find 5 hard working men or women I could take over this industry completely—I absolutely, firmly believe that. But aside from that, what else—I cannot take total credit for everything—yes, I worked hard and studied and ……
References
Conger, Jay A. (1989). Leadership: The art of empowering others. Academy of Management Executive, 3 (1), 17- 25.
Maxwell, J. (1998). The 21 Irrefutable Laws of Leadership. Nashville, TN: Thomas Nelson Publishers.
Northouse, P. G. (2016). Leadership: Theory and practice (7th ed.). Thousand Oaks: CA: Sage Publications.
Stogdill, R. M. (1948). Personal factors associated with leadership: A survey of the literature. Journal of Psychology, 25, 35–71.
Study Document
Explain why a root cause analysis was appropriate for this situation
A root cause analysis was appropriate for this particular situation in order to realize particularly what went wrong and the suitable way of fixing it. Imperatively, root … healthcare sector, post event. Basically, an assessment team is sent off, through the use of a toolbox approach with numerous approaches such as Fault-Tree-analysis, Pareto analysis, as well as brainstorming with the main objective of ascertaining the root or causes of the mistake or failure. The state of affairs … it is possible to continue fostering this simple ideal of human safety and preservation (Johnson et al., 2018). Third, Failure Models and Effects analysis (FMEA) it employed by organizations to evade disastrous occurrences with an objective of enhancing and maintaining the quality of care. Specifically, this tool ……
References
Charles, R., Hood, B., Derosier, J. M., Gosbee, J. W., Li, Y., Caird, M. S., ... & Hake, M. E. (2016). How to perform a root cause analysis for workup and future prevention of medical errors: a review. Patient safety in surgery, 10(1), 20.
Johnson, A., Clay-Williams, R., & Lane, P. (2018). Framework for better care: reconciling approaches to patient safety and quality. Australian Health Review.
Study Document
Appendix
External analysis
1. PESTEL analysis
1.1. Political
1.1.1.Global leaders use of social media impacts the political landscape and is able to influence operations. (C-142)
1.1.2. Several high-profile world … lawsuit filed by Jared Taylor would have significant impact on Twitter.
2. Dominant Economic Features
2.1. Number of Rivals
· The social media industry is one that is interrelated and also has a lot of competition within the compact industry. It is an industry where the users tend to be on many platforms sending the same message at once. Twitter main rivals include Facebook, WhatsApp, Snapchat, LinkedIn, … equal more than half of the worlds population if considered all different individuals, which would be false to assume, therefore it is an industry where individuals choose to use a variety of the platforms with in the same social media industry
· The industry itself is growing as more and more people……
References
Thompson, Arthur A.,. (2015). Crafting and Executing Strategy: Concepts and Readings..New York: McGraw-Hill Education, (pp. 138-148)
Study Document
The Telecoms industry
In the study by Lai, Griffin and Babin (2009) entitled “How quality, value, image, and satisfaction create loyalty at a Chinese telecom,” the … relationship with customers can help to improve customer loyalty.
Khatibi, Ismail and Thyagarajan (2002) in their article entitled “What drives customer loyalty: An analysis from the telecommunications industry” look at the main telecoms provider in Malaysia, Digital line II Service offered by Telekom Malaysia Berhad (TMB). They use the SERVQUAL tools … satisfaction and customer loyalty, which suggested that there was no significant relationship. Khatibi et al. (2002) showed the contrary—i.e., that in the telecoms industry in Malaysia there is a direct link between customer satisfaction and customer loyalty. The reason for this is that customers want fast, stable, … of service quality, customer satisfaction and customer loyalty” looks at how service quality, customer satisfaction and customer loyalty go together in the telecoms……
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International journal of academic research in business and social sciences, 1(3), 232. Retrieved from http://hrmars.com/admin/pics/381.pdf
Boohene, R., & Agyapong, G. K. (2011). Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana). International Business Research, 4(1), 229-240. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.662.3208&rep=rep1&type=pdf
Chu, P. Y., Lee, G. Y., & Chao, Y. (2012). Service quality, customer satisfaction, customer trust, and loyalty in an e-banking context. Social Behavior and Personality: an international journal, 40(8), 1271-1283.
Lai, F., Griffin, M., & Babin, B. J. (2009). How quality, value, image, and satisfaction create loyalty at a Chinese telecom. Journal of business research, 62(10), 980-986. Retrieved from shorturl.at/BMTY7
Lee, H. S. (2013). Major moderators influencing the relationships of service quality, customer satisfaction and customer loyalty. Asian Social Science, 9(2), 1. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.428.6730&rep=rep1&type=pdf
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
Khatibi, A. A., Ismail, H., & Thyagarajan, V. (2002). What drives customer loyalty: An analysis from the telecommunications industry. Journal of Targeting, Measurement and Analysis for Marketing, 11(1), 34-44. Retrieved from https://link.springer.com/content/pdf/10.1057/palgrave.jt.5740065.pdf
Kim, M. K., Park, M. C., & Jeong, D. H. (2004). The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services. Telecommunications policy, 28(2), 145-159. Retrieved from shorturl.at/imDEX
Study Document
… and without – the institutional boundaries, banks must adhere to various strict guidelines, restrictions, and requirements. As a matter of fact, the banking industry happens to be one of the most heavily regulated industries in all of U.S. economy. Criminal elements have, however, always found a way … of the firm, business collaborators, or outsiders working alone or in cahoots with bank employees.
From a broader perspective, crimes in the banking industry could either be violent robbery or white collar crime. This text concerns itself with white collar crime. In basic terms, white collar crime … Violent bank robberies have been on a steep decline over the last few decades. Towards this end, the types of crimes the banking industry experiences that have been highlighted in this text largely relate to white collar crime. It is important to note that the various kinds … in this text largely relate……
References
Albrecht, W.S., Albrecht, C.C., Albrecht, C.O. & Zimbelman, M.F. (2008). Fraud Examination (3rd ed.). Mason, OH: Cengage Learning.
Dionne, B. (2020). Regions Bank Teller Accused of Stealing Customer Identities Faces Felony Charges. Retrieved https://www.wbrc.com/2020/01/30/regions-bank-teller-accused-stealing-customer-identities-facing-felony-charges/
Golden, T.W., Skalak, S.L. & Clayton, M.M. (2006). A Guide to Forensic Accounting Investigation. Hoboken, NJ: John Wiley & Sons.
Krancher, M., Riley, R. & Wells, T.J. (2010). Forensic Accounting and Fraud Examination. Hoboken, NJ: John Wiley & Sons.
Singleton, T.W., Singleton, A.J. & Bologna, R.J. (2006). Fraud Auditing and Forensic Accounting (3rd ed.). Hoboken, NJ: John Wiley & Sons.
Zagaris, B. (2010). International White Collar Crime: Cases and Materials. New York, NY: Cambridge University Press.
Study Document
...Industry analysis My view of criminal justice has changed completely. Before this course, I was under the impression that the criminal justice system might be flawed—but what system is perfect? Now I have a much better understanding of the nature of that system and the reasons it is not just imperfect but in major need of reform if not total re-development. The reason I say that is I have come to understood criminological theories that explain why crime happens, and mental health issues are a big part of the problem. It is almost to the point where crime has really become not a criminal justice problem but rather a mental health problem, as nearly half of all crimes are committed by people with a history of mental health issues (Evans Cuellar, McReynolds & Wasserman, 2006). Instead of getting the mental health treatment they need, these people become self-destructive, break laws because they……
References
Evans Cuellar, A., McReynolds, L. S., & Wasserman, G. A. (2006). A cure for crime: Can mental health treatment diversion reduce crime among youth?. Journal of Policy Analysis and Management: The Journal of the Association for Public Policy Analysis and Management, 25(1), 197-214.
Pelaez, V. (2014). The prison industry in the United States: big business or a new form of slavery?. Global Research, 31, 1-2.
Study Document
Culture analysis Paper
Company Overview
I’m studying a software company that shall be known as K. K is not based in Silicon Valley, but elsewhere ……
References
Chambers, K. & Honeycutt, A. (2009) Telecommunications mega-mergers: Impact on employee morale and turnover intention. Journal of Business & Economics Research. Vol. 7 (2) 43-52.
Dencker, J., Joshi, A, & Martocchio, J. (2007) Employee benefits as context for intergenerational conflict Human Resource Management Review. Vol. 17 (2) 208-220.
Lund, D. (2003) Organizational culture and job satisfaction. Journal of Business and Industrial Marketing. Vol. 18 (3) 219-236.
North, M. & Fiske, S. (2015) Intergenerational resource tensions in the workplace and beyond: Individual, interpersonal, institutional and international. Research in Organizational Behavior. Vol. 35 (2015) 159-179.
Yamanoi, J. & Sayama, H. (2013). Post-merger cultural integration from a social network perspective: A computational modeling approach. Computational and Mathematical Organization Theory Vol. 19 (2013) 516-537.
Study Document
…
Tables 1, 2, and 3 shows the capital structure of ATP, FXL, and Zip Co. All these firms are in the computer service industry. ATP uses less long term debt finance compared to Z1P and FXL (As of 2019, the debt ratio of ATP is 7%, while ……
References
Estimating a synthetic rating and cost of debt. (n.d.). Retrieved from http://pages.stern.nyu.edu/~adamodar/New_Home_Page/valquestions/syntrating.htm
Fenebris.com. (2019, August 18). AU. Retrieved from http://www.market-risk-premia.com/au.htmlm
Intelligent Investor. (n.d.). FlexiGroup Limited. Retrieved from https://www.intelligentinvestor.com.au/shares/asx-fxl/flexigroup-limited/financials IntelligentInvestor.com. (n.d.). Afterpay Touch Group Limited. Retrieved from https://www.intelligentinvestor.com.au/shares/asx-apt/afterpay-touch-group-limited/financials
Yahoo Finance. (n.d.). FLEXIGROUP FPO (FXL.AX) Balance Sheet. Retrieved from https://finance.yahoo.com/quote/FXL.AX/balance-sheet?p=FXL.AXhttps://finance.yahoo.com/quote/FXL.AX/balance-sheet?p=FXL.AX
Study Document
… steadily since then, although there was a decline in the number of stores in 2017 (QSR, 2018).
According to IBIS World, the pizza industry in the US is worth $47 billion, which gives Papa John’s a 3.3% share. The largest competitor, Domino’s, has a 12.5% share, so … which gives Papa John’s a 3.3% share. The largest competitor, Domino’s, has a 12.5% share, so there is only moderate concentration in the industry. IBIS (2019) shows slow growth of just 1.6%, indicating a mature business, and the number of new businesses is growing faster than the … IBIS (2019) shows slow growth of just 1.6%, indicating a mature business, and the number of new businesses is growing faster than the industry as a whole, meaning that pizza is getting more competitive.
Using Porter’s Five Forces analysis (Kenton, 2019), the pizza industry does not have good profit potential. Competition is intense……
References
Halzack, S. (2018) Papa John’s just went from bad to worse. BNN Bloomberg. Retrieved April 7, 2019 from https://www.bnnbloomberg.com/papa-john-s-just-went-from-bad-to-worse-1.1120265
IBIS World (2019) Pizza restaurants industry in the US. IBIS World. Retrieved April 7, 2019 from https://www.ibisworld.com/industry-trends/specialized-market-research-reports/consumer-goods-services/food-service-drinking-places/pizza-restaurants.html
Kenton, W. (2019) Porter’s 5 forces. Investopedia. Retrieved April 7, 2019 from https://www.investopedia.com/terms/p/porter.asp
McCormick, M. (2018) Key success factors in a pizza business. Houston Chronicle. Retrieved April 7, 2019 from https://smallbusiness.chron.com/key-success-factors-pizza-business-2788.html
Navellier, L. (2009) Papa John’s – how to beat the recession with pizza. NASDAQ. Retrieved April 7, 2019 from https://www.nasdaq.com/personal-finance/papa-johns-PZZA.stm
Papa John’s Form 10-K 2018. Retrieved April 7, 2019 from https://ir.papajohns.com/static-files/2977c391-0218-4bac-8eb2-dcabd4561cfe
Papa John’s website, various pages. (2019) Retrieved April 7, 2019 from https://www.papajohns.com/company/about-papa-johns.html
QSR (2018) The QSR Top 50. QSR Magazine. Retrieved April 7, 2019 from https://www.qsrmagazine.com/content/qsr50-2018-top-50-chart
Study Document
… other firms are all going after the luxury consumer market, there is room for an innovate EV idea that will transform the entire industry just as the first car transformed the horse and buggy industry. This idea aims to be disruptive. The product will be called EVX and the design is for a collapsible, light-weight, portable EV with … minds of the upcoming generations and with car prices soaring it is time for a genuinely new concept in transportation to emerge.
SWOT analysis as an Entrepreneur
My own strengths are that I can think outside the box. I have many creative ideas and solutions, and I ……
References
Andwari, A.M., Pesiridis, A., Rajoo, S., Martinez-Botas, R. and Esfahanian, V., 2017. A review of Battery Electric Vehicle technology and readiness levels. Renewable and Sustainable Energy Reviews, 78, pp.414-430.
Angerer, M., Brem, A., Kraus, S. and Peter, A., 2017. Start-up funding via equity crowdfunding in Germany: A qualitative analysis of success factors. The Journal of Entrepreneurial Finance (JEF), 19(1), pp.1-34.
Baron, R.A. and Tang, J., 2011. The role of entrepreneurs in firm-level innovation: Joint effects of positive affect, creativity, and environmental dynamism. Journal of Business Venturing, 26(1), pp.49-60.
Car, 2019. Best EVs 2019. Retrieved from https://www.carmagazine.co.uk/electric/best-electric-cars-and-evs/
Crum, R. 2018. Elon Musk says Tesla nearly died during Model 3 production ramp. Retrieved from https://www.mercurynews.com/2018/11/26/elon-musk-says-tesla-nearly-died-during-model-3-production-ramp/
Ewing, J. 2017. What Needs to Happen Before Electric Cars Take Over the World. Retrieved from https://www.nytimes.com/2017/12/18/business/electric-car-adoption.html
Fuentelsaz, L., Maicas, J.P. and Montero, J., 2018. Entrepreneurs and innovation: The contingent role of institutional factors. International Small Business Journal, 36(6), pp.686-711.
Inman, P., 2019. Is a global recession imminent? Retrieved from https://www.theguardian.com/uk-news/2019/aug/25/is-a-global-recession-coming-here-are-seven-warning-signs
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